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Hello, after the last time I updated we started having an issue with the product pages for Woo Commerce. This is the error that we are seeing. I noticed that someone else had this error, but unfortunately they did not post the solution to the problem.
Fatal error: Call to undefined function wc_get_product_attachment_props() in /home/myjoyenterprises/public_html/wp-content/themes/x/woocommerce/single-product/product-image.php on line 28
Hello There,
Thanks for writing in!
Please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Hope it helps.
Hi There,
wc_get_product_attachment_props() is a WooCommerce function. You are experiencing a fatal error because PHP cannot find this function. WooCommerce plugin could be corrupted or may have been corrupted when updating or upon installation. Please delete WooCommerce and re install it again.
If nothing else works, would you mind providing us the url of your site with login credentials so we can take a closer look and fix the issue? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.
To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / password
– FTP Hostname
– FTP Username
– FTP PasswordDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Thank you.
Hello, I had an older copy of WooCommerce on my local computer. I uploaded that and all seems to be working. Thank you for your time!
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