[billium99Participant]

Hello – I’m trying to add SKU values to the line item order details in the admin new order email.

Everything I follow regarding how to add this seems to not be working with XTheme. I’m doing this in the child theme WooCommerce custom pages area. Advice like on this site:

https://www.lockedowndesign.com/woocommerce-add-sku-on-new-order-email-v2-5/

…has no effect. Any idea why the X Theme version of WooCommerce isn’t letting me customize these emails?

Thank you

Bill

[Rue NelModerator]

Hello Bill,

Thanks for writing in! You need to add the custom file in your child theme in this folder, /wp-content/themes/x-child/woocommerce/emails/email-order-details.php. You may need to create the folders before you can upload the file.

If nothing else works, would you mind providing us the ftp login credentials so we can take a closer look? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your credentials, we will be happy to assist you with everything.

To do this, you can make a post with the following info:
– FTP Hostname
– FTP Username
– FTP Password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thank you.

[billium99Participant]

Thanks Rue – before I get you guys cracking into my system, let me confirm that this is where I’ve made my changes. I believe it is.

[Rue NelModerator]

You’re welcome! Thank you also for letting me know.
If you need anything else I can help you with, don’t hesitate to open another thread.

[billium99Participant]

This reply has been marked as private.

[JackKeymaster]

This reply has been marked as private.

[billium99Participant]

Hi Jack.

OK I did that – we will wait for a real order to confirm. Should happen quickly.

Thanks

Bill

[DarshanaModerator]

Let us know how it goes 🙂

[billium99Participant]

This reply has been marked as private.

[RadModerator]

Hi Bill,

SKU is there, but hidden by CSS. I’m not sure if it’s intentional change, but it should be removed. Or please add this CSS to Admin > Appearance > Customizer > Custom > CSS

.sku_wrapper {

display: block !important;

}

Hope this helps.

[billium99Participant]

NO – you guys were right the first time. I deleted the order-items template file, but not the larger admin email template file. Once I removed both, the SKU shows up!

Thanks for the help.

Bill

[Prasant RaiModerator]

Happy to hear that. Feel free to ask us again. Have a great day! 🙂

[Author]

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