Docs

[klawzeus]

I’m in conversation with Woo about this as well, but there are two complications that are rising:
a) email is not required in the checkout process and the field is mis-positioned (screenshot http://cld.wthms.co/wW9q/61Wj0t1G ) – required email is standard in WooCommerce, but not happening on my website: go here to enter checkoutprocess, it is not public, and is in testmode.

https://philosophyofmetrics.com/register/checkout/?add-to-cart=4961&quantity=1&quick_buy=1

Also, this was like this before changing template files, and changing them made no change.

and b) when completing checkout process, with all fields filled out, the top of the checkout page reads: “Service Unavailable”

The order goes through into ‘pending’.

Like I say, I’m in conversation with Woo, but I thought I’d bring this question over here to see if anyone has any experiences like this and what they did to fix it.

[klawzeus]

This reply has been marked as private.

[Rue Nel]

Hello There,

Thanks for writing in and for the very detailed post information.

#1] To align the position of the email address field, please add the following css code in the customizer, Appearance > Customize > Custom > Edit Global CSS

@media(min-width: 980px){
  p#billing_email_field {
    float: left;
    width: 48%;
  }
}

#2] “Service Unavailable” could mean that the server is temporarily busy you may need to try again later. I recommend that you increase your memory allocated to PHP. To increase it, please edit your wp-config.php file and insert these lines:

define( 'WP_MEMORY_LIMIT', '512M' );
define( 'WP_MAX_MEMORY_LIMIT', '728M' );

You can add it before the line
/*That's all, stop editing! Happy Blogging. */

We would loved to know if this has work for you. Thank you.

[Author]

Posts