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May 4, 2016 at 1:44 pm #912992
kdub718ParticipantI’m having an issue when I select a variation (frame and finish) the displayed image changes accordingly, but the image shrinks in height and cuts off the top and bottom of the image and then it also gets blurry. Any ideas how to fix these issues?
May 4, 2016 at 1:45 pm #912994
kdub718ParticipantThis reply has been marked as private.May 4, 2016 at 7:48 pm #913480
RadModeratorHi there,
Thanks for writing in.
As by checking the source code, it’s now controlled by WordPress’s Responsive image feature which is built-in to it. Please check it here https://make.wordpress.org/core/2015/11/10/responsive-images-in-wordpress-4-4/
You can also check the discussion under that page and some provided some workaround to disable it.
Thanks!
May 5, 2016 at 10:00 am #914360
kdub718ParticipantI don’t think thats the issue. Seems that they are hard cropping the images. Did you disable the settings > products > display and then product images within X somewhere? and if so why?
May 5, 2016 at 2:30 pm #932586
JoaoModeratorHi There,
Could you please provide a screenshot of your issue?
I tried to find any cropped images by changing the screen size a multiple times and I couldn“t notice any issue.
Joao
May 5, 2016 at 2:56 pm #936776
kdub718ParticipantWell I actually went in and added this in my child functions.php and got the woo commerce > settings > product display images options back. and unchecked hardcrop.
// Woocommerce Product Images Sizes // ============================================================================= function remove_product_settings_filter() { remove_filter( 'woocommerce_product_settings', 'x_woocommerce_remove_plugin_settings' ); } add_filter('init', 'remove_product_settings_filter');So why is the option removed? And is there a way to make the images when selecting different option not blurry?
May 5, 2016 at 11:35 pm #978147
RadModeratorHi there,
These options are removed since the theme is responsive. The image sizing is made automatically based on site’s layout. WordPress has also responsive image feature that also affects the rendering of an image. And it even affects X’s image sizing. I’m not saying it’s the main culprit, but since there are many features that are active at the same time, then it’s harder to check it. Please try disabling your WordPress’s responsive image and we’ll continue checking.
Any feature can do hard cropping, even the WordPress’s responsive image feature. And I love to help, and we need to narrow our search.
Thanks!
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