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  • #1378138
    urchindesign
    Participant

    So I have X installed on a site with Woo Commerce. Currently the image gallery does not work. If I click on an image in the gallery or the main image it just opens the image in the browser window.

    In Woo Commerce there is no option to enable the lightbox however if I de-activate X and activate 2017 then the gallery works as expected.

    Additionally Woo Commerce is saying the theme files are outdated.

    x/woocommerce/cart/cross-sells.php version 1.6.4 is out of date. The core version is 2.7.0,
    x/woocommerce/single-product/product-image.php version 2.6.3 is out of date. The core version is 2.7.0,
    x/woocommerce/single-product/product-thumbnails.php version 2.6.3 is out of date. The core version is 2.7.0,
    x/woocommerce/single-product/related.php version 1.6.4 is out of date. The core version is 2.7.0

    I have also tried deactivating and uninstalling all additional plugins to check whether these have caused issues.

    Unfortunately I am on a local development server so it is no possible to give you access to the server.

    #1378147
    urchindesign
    Participant

    Looks like re-intalling Woo Commerce fixed the problem… originally installed it from the Add-ons. This time downloaded directly from Woo Commerce and overrode all the files.

    Perhaps an issue with your Woo Commerce found in the add-ons?

    #1378148
    Christian
    Moderator

    Hey there,

    This sounds like a version incompatibility. Please ensure you’re using the version listed here https://community.theme.co/kb/version-compatibility/

    Thanks.

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