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  • #121285

    v360
    Participant

    Hi,
    Thanks again for the great support.
    I am having a problem with the “items in cart” feature.
    lugtagz.com
    The items show up in the cart but it doesn’t associate with the counter.

    example 4 items in cart ONLY 2 in “counter”
    Thanks for your help.
    Jane

    #121624

    Nabeel A
    Moderator

    Hi Jane,

    I tested your cart by adding items to cart with different scenerios. The counter is working fine. Here is a screenshot:

    There could be a cache problem. Please try again after clearing the browser cache. Also do you update the cart after adding any item?

    #121870

    v360
    Participant
    This reply has been marked as private.
    #121872

    v360
    Participant
    This reply has been marked as private.
    #122542

    Rad
    Moderator

    Hi there,

    1. Sure, I’ll try my best 🙂

    2. That happens if your site resources still useshttp:// when it’s already switched to https://

    Images, css, javascripts, videos, and more should be switching to https:// when needed instead of fixed http://

    The solution for that is converting their url, to //. Example http://domain/image.jpg to //domain/image.jpg

    I checked your checkout page and I’m not getting unsafe status nor http:// urls.

    Could you try with another device/machine? Please provide a screenshot too.

    3. Is it using woocommerce extension? My advice is contact woocommerce or the extension’s author for assistance, or the woocommerce community. Or contact paypal. We don’t really know the inner working of woocommerce payment system. We’re not the author of the plugin and we don’t have paypal developer account for testing this.

    It looks like that the paypal url is escaped and you can start investigating from that.

    4. Hiring someone that knows woocommerce and paypal will help you a lot. Our expertise is limited to X only.

    5. I’m not getting that issue while testing, I suggest of testing it on another machine.

    Your shop/woocommerce is working fine on my end and didn’t get any issue you mentioned. Except, I can’t verify the payment issue. You must consult a woocommerce expert.

    Thanks.