[roivitopelegParticipant]

Hey guys I have a weird problem here that I thought you might be able to help with.
On the ChaseTheAceBand.com site – the site isn’t updating for guest users.

For example I completely deleted a few products and added new ones, when logged in and viewing the product archive page I can see the new products and can see the deleted products are gone. but if I’m logging out, the deleted products re-appear and the new products are gone.

What I tried:

1. This sounded like a caching issue so I purged cache on CloudFlare and on godaddy, but still nothing
2. I gave it about a week, thinking it will sort itself out but nothing.
3. I also disables ALL the optimization plugins, but nothing
4. And I even tried to disable Woocommerce, but nothing.
5. When changing the theme, things work fine.

It’s still showing the deleted products products and not showing the new products, but only if not logged in
What do you think?

Live link: http://chasetheaceband.com/merch/

Attached screenshot of the same page:

Logged out – Showing full width the products that are already deleted and no new products
Logged in – How it’s supposed to look – with sidebar, without the products I deleted and with the newly added products.

[roivitopelegParticipant]

Screenshot upload failed
Here are links to the screenshots:
https://nimbus.everhelper.me/client/notes/share/585143/btpw3k0cbb6v4rqw9854
https://nimbus.everhelper.me/client/notes/share/585145/i4q0t2fyr7r3vmonrpr9

[ThaiModerator]

Hi There,

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link login to your site
– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thanks.

[roivitopelegParticipant]

This reply has been marked as private.

[Rue NelModerator]

Hello There,

Thanks for providing the information. It appears that you are using an older version of X(4.4.1) and Cornerstone(1.2.2). X 4.6.2 and Cornerstone 1.3.2 are now available! This release contains several bug fixes and we’re quite excited about the new features, so be sure to check out the changelog. Please do update to the latest version.

Are you using CloudFlare or may have installed a caching plugin like WordFence, W3 Total Cache or WP Super Cache? Please keep in mind that after doing every updates, always remember to clear all caches when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

Hope this helps. Kindly let us know.

[roivitopelegParticipant]

Both the theme and Cornerstone are up to date

I am using cloudfare but like mentioned I tried to clear the cache numerous time. I even disabled Cloudflare all together but still the problem continued.

The only thing that solved the issue was changing the theme

Let me know if you have a suggestion for me please

[DarshanaModerator]

Hi there,

Could you please try to install and run Transient Cleaner (https://en-ca.wordpress.org/plugins/artiss-transient-cleaner/).

1. Install Transient Cleaner
2. Navigate Dashboard -> Tools -> Transients
3. Clear Expired Transients Section
4. Clean Now -> Check “Remove all expired transients”
5. Remove All Transients Section
6. Enable -> Check “Remove all transients when a database upgrade occurs”
7. Optimize Afterwards -> Check “Optimize table(s) afterward the housekeeping”
8. Clean Now -> Check “Remove all transients”
9. Save Changes
10. Recheck your site for functionality

Let us know how it goes.
Thanks!

[Author]

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