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  • #1001890

    iBrows87
    Participant

    Hi there,

    On the right of all imagery there is a white line when viewed on mobile. Please can you help me remove it!

    Example attached.

    Thanks for your help,

    Chris

    #1002273

    Jade
    Moderator

    Hi there,

    Thanks for writing in! To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    #1005685

    iBrows87
    Participant

    Hi there, thanks for reply it’s tyncornelcamping.co.uk

    #1005698

    Jade
    Moderator

    Hi there,

    Please adjust the Y position of the image layer in the mobile view in Revolution Slider or try to add this code in the customizer:

    @media (max-width: 480px) {
        .rev_slider_wrapper {
            left: -31px !important;
        }
    }

    Hope this helps.

    #1007659

    iBrows87
    Participant

    Hmm, thats made it a lot worse… please see attached,

    #1007736

    Rupok
    Member

    Hi there,

    Thanks for updating. Kindly remove the suggested code and the below code as well :

    .rev_slider_wrapper {
      margin-top: -45px !important;
    }

    It seems fine on my end without those custom code. If you have any other Custom CSS then you can take off them as well. Let us know if you still see any issue.

    Cheers!

    #1011391

    iBrows87
    Participant

    Removing that does the following and the space on the right still exists. I’m viewing on an iPhone.

    #1011513

    Rupok
    Member

    Hi there,

    It seems fine on my end now. Check the attachment and kindly test with different device as well.

    Thanks

    #1013146

    iBrows87
    Participant

    I added the code back in that you mentioned to remove hence why it was ok for you. Have you an iPhone you can view it on to replicate the right line issue?

    #1013670

    Rad
    Moderator

    Hi there,

    You didn’t remove it, if fact, there are two instances of the same CSS now since you added one back.

    Please remove the two same CSS, and add this.

    .rev_slider_wrapper {
      position: relative;
     top: -45px;
    }

    Thanks!

    #1075049

    iBrows87
    Participant

    Hi there,

    I removed the 2 instances and added your code and it is definitely worse. If you have an iPhone, can you use it to view http://www.tyncornelcamping.co.uk/camping/

    You’ll see the image is now pushed off of the top (that padding shouldn’t be there at all, it should be flush) and the white line still remains to the right of the image.

    Thanks for all your help so far with this.

    Chris

    #1075625

    Rad
    Moderator

    Hi there,

    I checked it on iPhone, what’s IOS version you’re testing it on?

    Also, if you’re only targeting the desktop, you may change that CSS to this,

    @media ( min-width: 980px ){
    #x-section-1 .rev_slider_wrapper {
      position: relative;
     top: -45px;
    }
    }

    And which white line? Is it the line under the CAMP word? I don’t see any line on my end.

    Thanks!

    #1076122

    iBrows87
    Participant

    Hi Rad,

    Thanks for the response.

    I’m using version – 9.3.2 (13F69)

    The problem is still there, even with the above inserted in. The problem is across both desktop and mobile, except in mobile, the gallery now comes away from the navigation when it should sit dead up against it.

    I’ve attached 2 screen shots to show the issue in both mobile and desktop and placed red arrows in to highlight the problem areas.

    Many thanks,

    Chris

    #1076127

    iBrows87
    Participant

    Sorry, desktop failed the first time, now attached!

    #1076341

    Joao
    Moderator

    Hi There,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks

    Joao