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  • March 7, 2017 at 12:11 am #1397249
    aishazg02
    Participant

    There’s some white space with inch marks above my revolution slider and below my footer. How can I remove these?

    March 7, 2017 at 3:11 am #1397412
    Darshana
    Moderator

    Hi there,

    Thanks for writing in! To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    March 11, 2017 at 10:46 am #1403176
    aishazg02
    Participant
    This reply has been marked as private.
    March 11, 2017 at 8:47 pm #1403469
    Rue Nel
    Moderator

    Hello There,

    Thanks for providing the url of your site. I have inspected the page and it seems that this came from a template somewhere hardcoded to the page. Please check the image below:

    Would you mind providing us the url of your site with login credentials so we can take a closer look and fix the issue?
    To do this, you can make a post with the following info:
    – Link to your site

    – WordPress Admin username / password
    – FTP Hostname
    – FTP Username
    – FTP Password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thank you.

    March 12, 2017 at 1:04 pm #1403912
    aishazg02
    Participant
    This reply has been marked as private.
    March 12, 2017 at 8:37 pm #1404242
    Rue Nel
    Moderator

    Hello There,

    Thanks for providing the information. I carefully investigated your site and I finally found it. It turns out that you have installed a 3rd party plugin Header and footer code Adder. You have added the quotes in the footer.

    I went ahead and already removed it. Please check your site now.

    March 13, 2017 at 12:24 pm #1405139
    aishazg02
    Participant

    Thanks, I appreciate this! That was silly of me :/

    March 13, 2017 at 1:19 pm #1405212
    Jade
    Moderator

    You’re most welcome.

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  • <script> jQuery(function($){ $("#no-reply-1397249 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>