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  • April 22, 2016 at 4:39 am #895055
    carinaa
    Participant

    Hi,
    I’m trying to validate my theme licence, but when i put in my purchase code and press enter i only get a white screen. And when i go back to my dashboard the licence is not activated.Can you help me with this?

    WordPress 4.5 running X theme 4.4.2

    April 22, 2016 at 4:41 am #895056
    carinaa
    Participant
    This reply has been marked as private.
    April 22, 2016 at 7:27 pm #896083
    Jade
    Moderator

    Hi Carina,

    Please also provide us with your FTP details so that we could check this further.

    Thank you.

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