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Archive / When i setup demo content Renew 1, i can't get revslider to work
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  • May 9, 2016 at 5:14 pm #983080
    ArmandDelon
    Participant

    I can’t use the Renew 1 theme because rev slider doesnt work, i cant download it i get the error

    “The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator at webmaster@armandvanderplas.nl to inform them of the time this error occurred, and the actions you performed just before this error.

    More information about this error may be available in the server error log.”

    Im using
    Wordpress 4.5.2
    X version 4.4.2

    May 9, 2016 at 10:46 pm #983458
    Prasant Rai
    Moderator

    Hello Armand,

    Thanks for writing in!

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    May 10, 2016 at 1:41 pm #984570
    ArmandDelon
    Participant
    This reply has been marked as private.
    May 10, 2016 at 11:27 pm #985295
    Nico
    Moderator

    Hi There,

    Please try manually installing the revslider using FTP.

    The plugin zip file can be found here:
    www/wp-content/themes/x/framework/plugins

    Upload the non zip file in your /www/wp-content/plugins then activate it in your wordpress dashboard.

    Let us know how it goes.

    Thanks.

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