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My website is suddenly not behaving correctly. The slider in the top panel is not working, and the third panel disappeared completely. When I try to go into Cornerstone to edit the home page, it goes into skeleton mode. Everything seems to be up to date and I didn’t do anything that might cause this. Please help! This is a live site and we have a promotion going on right now. Need to know what’s happening. Will post my login into in next post. Please hurry!
Hi There,
Thanks for writing in.
I could see an error conflict on your browser console. Please try plugin conflict test. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Let us know it goes.
Thanks.
Hello There,
Thanks for updating in! I have investigated your site and it seems that there were foreign code added in the footer.php. I already removed it to save your some time. Please try to edit your page now.
To prevent this from happening again, always do a site check for any malware in your site. You can try this:
https://sitecheck.sucuri.net/results/www.myteampinnacle.com/
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