Navigation
Archive / “We’re sorry, the demo failed to finish importing” (Page 3)
This is archived content. Visit our new forum.

Tagged: 

1 2 3
  • Author
    Posts
  • January 28, 2017 at 11:18 am #1348961
    Giobarth
    Participant
    This reply has been marked as private.
    January 28, 2017 at 6:10 pm #1349094
    Giobarth
    Participant
    This reply has been marked as private.
    January 28, 2017 at 6:11 pm #1349097
    Giobarth
    Participant
    This reply has been marked as private.
    January 28, 2017 at 9:36 pm #1349255
    Rad
    Moderator
    This reply has been marked as private.
    January 28, 2017 at 10:04 pm #1349274
    Giobarth
    Participant
    This reply has been marked as private.
    January 29, 2017 at 3:13 am #1349410
    Rue Nel
    Moderator

    Hello There,

    Upon checking your site, you may have added the code in your chid theme’s functions.php file, regretfully the child theme is not active. You must make sure that child theme is active. Before activating the child theme, please go to X Addons > Customizer Manager and download the XCS file. This will serve as a backup to your customizer settings. Once you activate the child theme, you can import the XCS file again to make sure and preserve all your customizer settings you currently have.

    Hope this make sense. Please let us know how it goes.

    January 29, 2017 at 10:33 am #1349662
    Giobarth
    Participant
    This reply has been marked as private.
    January 29, 2017 at 8:01 pm #1350140
    Rad
    Moderator

    Hi there,

    I implemented it in your child theme, it doesn’t work. Timeout is still set to 10000ms(10seconds). Then I edited the codes directly in the theme and in WordPress just in case something else is overriding it too, and it doesn’t work either. This makes the culprit the hosting configuration. All the codes are changed with no success, maybe it’s something globally overridden by them.

    Another possible cause is not properly installed cURL extension (system related). You should contact them and forward this thread https://community.theme.co/forums/topic/validation-fix-installed-curl-on-my-vps-and-it-works/, that is if they are aware of proper and non-proper installation. If you’re on shared hosting, then I’m afraid that they couldn’t do that unless they will update the system where all other sites are running (shared).

    Thanks.

    January 29, 2017 at 8:37 pm #1350171
    Giobarth
    Participant

    Thanks a lot Rad, I’ll contact them and see if they can move forward on it or I’ll have to change the hosting service provider.
    Thanks again,
    Giovana

    January 29, 2017 at 11:55 pm #1350297
    Rad
    Moderator

    You’re welcome!

    March 8, 2017 at 6:59 pm #1399916
    Giobarth
    Participant
    This reply has been marked as private.
    March 9, 2017 at 12:54 am #1400180
    Rue Nel
    Moderator

    Hello Giovana,

    Thanks for providing the information above. I have tried to install the Church demo in the Addons section. The demo import failed due to your server issues. I manually imported the demo content instead. To help you set it up in your ther WP installation, I have attached the needed files for the church demo contents.

    Please check your site now.

    March 9, 2017 at 9:50 am #1400652
    Giobarth
    Participant

    Rue, I really appreciate what you’ve done. You guys are the example that walk the extra mile really matters!
    Thanks a lot!
    Now I can move on with my job!
    Many, many thanks,
    Giovana

    March 9, 2017 at 6:23 pm #1401231
    Rue Nel
    Moderator

    Hello Giovana,

    You’re welcome! We’re happy to help you out.
    If you need anything else we can help you with, don’t hesitate to open another thread.

    Cheers.

  • Author
    Posts
1 2 3
  • <script> jQuery(function($){ $("#no-reply-1280989 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>