Navigation
Archive / Website issue with IE and Safari
This is archived content. Visit our new forum.

Tagged: 

  • Author
    Posts
  • April 15, 2016 at 4:21 am #883956
    Harry
    Participant

    Hi Team,

    First of all when the website loads on IE or Safari, the slider looks distorted and it seems to load a second vertical scrollbar! I think the second scroll bar is causing the problem, because when clicking on menu a item, it does not navigate to the correct anchor position.

    I have experienced this problem on IE and Safari ( i have not tested my website on other browsers like FireFox, opera)
    However it is working perfectly on Chrome!

    Hope you guys can help me out as always!

    thanks in advance

    Regards,
    Harry

    April 15, 2016 at 4:23 am #883957
    Harry
    Participant
    This reply has been marked as private.
    April 15, 2016 at 2:48 pm #884750
    Rad
    Moderator

    Hi Harry,

    Thanks for posting in.

    Please add this CSS to Admin > Appearance > Customizer > Custom > Global CSSS

    body {
overflow: hidden !important;
}

    Thanks!

    April 15, 2016 at 5:27 pm #884968
    Harry
    Participant

    Thanks for your reply, unfortunately it didn’t solve the problem. Still when clicking on one of the menu items it scrolls to the wrong position!

    thanks in advance

    April 16, 2016 at 7:35 pm #886215
    Rad
    Moderator

    Hi there,

    It removes the extra scroll-bar, but it’s not related to scrolling to offset position. It’s more related to proper use of ID.

    For example, the contact menu doesn’t scroll to correct position is because you have two elements that uses the same ID. Please note that ID should exist once. The section has an ID of contact, but the raw content element has an ID of contact too.

    Please fix the ID, it should be unique per element.

    Thanks!

  • Author
    Posts
  • <script> jQuery(function($){ $("#no-reply-883956 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>