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  • #879914
    DonWattz
    Participant

    The website, http://www.rooftopgeneralcontractors.com/, is responsive in the browser but not on iPhone 6plus in Chrome.

    See screenshot.

    #879915
    DonWattz
    Participant

    Apparently it didn’t upload. Link to it here.

    https://www.dropbox.com/s/czqiui4996n4xk4/2016-04-13%2008.44.05.png?dl=0

    #880568
    Nabeel A
    Moderator

    Hi there,

    You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    #880590
    DonWattz
    Participant

    Problem still persists after deactivating all plugins.

    Screenshot of Site: https://www.dropbox.com/s/kx09pi6p957mw7o/2016-04-13%2014.35.09.png?dl=0

    Uploaded image of the plugins dashboard.

    #880596
    DonWattz
    Participant
    #881382
    Rue Nel
    Moderator

    Hello There,

    Could you please update your custom css and make sure that these blocks will appear at the very bottom of all your custom css?

    @media (max-width: 990px){
       .my-right-header h2 {
           font-size: 200%;
    margin-top: 50px;
       }
    }
    @media (max-width: 767px){
       .my-right-header h2 {
           margin-top: 50px;
       }
    }
    
    @media (max-width: 480px){
        .my-right-header h2 {
            font-size: 120%;
    margin-top: 50px;
        }
    }
    
    @media (max-width: 375px){
        .my-right-header h2 {
            font-size: 90%;
    margin-top: 50px;
        }
    }

    And then please clear your Chrome browser’s cache or use Chrome’s incognito mode and then test your site again.

    Hope this helps.

    #881995
    DonWattz
    Participant

    That seems to have fixed the problem but now the text that was to the right of my logo is now gone. I have this is my child theme:

    /x-child/framework/views/global/_brand.php

    and here is the code,

    <?php
    
    // =============================================================================
    // VIEWS/GLOBAL/_BRAND.PHP
    // -----------------------------------------------------------------------------
    // Outputs the brand.
    // =============================================================================
    
    $site_name        = get_bloginfo( 'name' );
    $site_description = get_bloginfo( 'description' );
    $logo             = x_make_protocol_relative( x_get_option( 'x_logo' ) );
    $site_logo        = '<img src="' . $logo . '" alt="' . $site_description . '">';
    
    ?>
    
    <div class="my-left-header">
    	<?php echo ( is_front_page() ) ? '<h1 class="visually-hidden">' . $site_name . '</h1>' : ''; ?>
    
    	<a href="<?php echo home_url( '/' ); ?>" class="<?php x_brand_class(); ?>" title="<?php echo $site_description; ?>">
    	  <?php echo ( $logo == '' ) ? $site_name : $site_logo; ?>
    	</a>
    </div>
    <div class="my-right-header">
    	<h2 class="responsive-heading">Your Roofing Specialist Since 1980!</h2>
    </div>
    #882708
    Rupok
    Member

    Hi there,

    Thanks for updating. This shouldn’t be affected by the suggested CSS. You can try taking off the code to check the issue. If your Child Theme customization doesn’t appear then there might be another reason not the suggested CSS.

    Let’s check after taking off the CSS and let us know.

    Cheers!

    #882712
    DonWattz
    Participant

    The CSS was not the issue.

    #883568
    Rupok
    Member

    Hi there,

    Thanks for updating. So you figured out the issue?

    If you still face any issue feel free to let us know. We’ll be happy to assist you.

    Cheers!

    #884109
    DonWattz
    Participant

    No I did not. The issue still exists 🙁

    #884944
    Jade
    Moderator

    Hi there,

    Would you mind sending us a screenshot of how the header area is supposed to look like? Also, was the text beside the logo only gone after you have added the code in your child theme? If so, kindly try to removed the custom code you have just added.

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