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  • #865242

    amit malhotra
    Participant

    Hi,

    I have tried everything but nothing works. I have been using X for quite a long time. Suddenly my website is not opening at all. It has a slider revolution slide on home page. Whenever I open my website, Slider doesn’t load and page goes unresponsive. Initially I thought there is a problem with latest updated slider revolution, I deactivated it. Then reloaded the page, again it goes unresponsive. I am even not able to edit it in cornerstone. An urgent help would be needed.

    http://www.creativeamit.com

    Regards,
    Amit Malhotra

    #865255

    amit malhotra
    Participant

    To add one thing – Other pages are fine and working. I think there is some element on home page which is making the page unresponsive.

    #865283

    amit malhotra
    Participant

    I ran the page on firefox. It tells me about a script which is not responding. I stopped the script and page runs fine. I opened the error console and following is the error –

    “Error: Script terminated by timeout at:
    e.prototype.typewrite/i.timeout<@http://www.creativeamit.com/wp-content/plugins/cornerstone/assets/js/dist/site/cs-body.min.js?ver=1.2.2:2:7906”

    Problem is something with the cornerstone. Please suggest.

    #865542

    Christian
    Moderator

    Hey Amit,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    #867429

    amit malhotra
    Participant

    Nevermind, I got that working. I think there is some problem with your text type widget. Probably, its compatibility with updated version of cornerstone. I removed that widget from my page and everything start working smoothly. May be you would want to check it. I am sure other users might be having similar problem.

    Though, Thanks for your support.

    #867998

    Prasant Rai
    Moderator

    Good to hear you figured it out! Let us know if you have any other questions. 🙂

    #868363

    Arden R
    Participant

    THANK YOU Amit!!! I’ve been having major problems since the update of Cornerstone and my site has been down for 5 days due to it. After working on it for 5 hours today with the help of my very smart host service, we came up empty. Then your post stating it’s the TEXT TYPE widget. Here’s my forum post and I will refer others here.

    X team — please update cornerstone to allow for all your elements. This turned out to be a major disaster for my business the last week. 🙁

    https://community.theme.co/forums/topic/cornerstone-1-2-2-is-causing-my-site-to-freeze-and-crash/#post-868327

    #869053

    Paul R
    Moderator

    Hi,

    We have forwarded this issue to our web development team.

    Please stay tuned for updates.

    Thanks