Tagged: x
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AuthorPosts
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April 3, 2016 at 9:17 pm #865242
Hi,
I have tried everything but nothing works. I have been using X for quite a long time. Suddenly my website is not opening at all. It has a slider revolution slide on home page. Whenever I open my website, Slider doesn’t load and page goes unresponsive. Initially I thought there is a problem with latest updated slider revolution, I deactivated it. Then reloaded the page, again it goes unresponsive. I am even not able to edit it in cornerstone. An urgent help would be needed.
Regards,
Amit MalhotraApril 3, 2016 at 9:30 pm #865255To add one thing – Other pages are fine and working. I think there is some element on home page which is making the page unresponsive.
April 3, 2016 at 10:06 pm #865283I ran the page on firefox. It tells me about a script which is not responding. I stopped the script and page runs fine. I opened the error console and following is the error –
“Error: Script terminated by timeout at:
e.prototype.typewrite/i.timeout<@http://www.creativeamit.com/wp-content/plugins/cornerstone/assets/js/dist/site/cs-body.min.js?ver=1.2.2:2:7906”Problem is something with the cornerstone. Please suggest.
April 4, 2016 at 2:39 am #865542Hey Amit,
Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / password
– FTP credentialsDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Thanks.
April 5, 2016 at 5:41 am #867429Nevermind, I got that working. I think there is some problem with your text type widget. Probably, its compatibility with updated version of cornerstone. I removed that widget from my page and everything start working smoothly. May be you would want to check it. I am sure other users might be having similar problem.
Though, Thanks for your support.
April 5, 2016 at 1:23 pm #867998Good to hear you figured it out! Let us know if you have any other questions. 🙂
April 5, 2016 at 6:58 pm #868363THANK YOU Amit!!! I’ve been having major problems since the update of Cornerstone and my site has been down for 5 days due to it. After working on it for 5 hours today with the help of my very smart host service, we came up empty. Then your post stating it’s the TEXT TYPE widget. Here’s my forum post and I will refer others here.
X team — please update cornerstone to allow for all your elements. This turned out to be a major disaster for my business the last week. 🙁
April 6, 2016 at 6:52 am #869053Hi,
We have forwarded this issue to our web development team.
Please stay tuned for updates.
Thanks
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