Navigation
This is archived content. Visit our new forum.

Tagged: 

  • Author
    Posts
  • #1416263

    FlyVFA
    Participant

    Hello,

    I would appreciate all the help I can get. My site has partially vanished. I can view it correctly on an iPhone or iPad, but on a computer, it is not rendering properly (sometimes not at all). It is displaying an error message (pasted below). In addition, I can’t log into the backend using flyvfa.org/wp-admin, flyvfa.org/login, or flyvfa.org/wp-login.

    I will post credentials after this post.

    Thank you for your help!

    Error Message:

    Warning: include_once(./wp-content/plugins/wordpress-seo/js/3tbf.php): failed to open stream: No such file or directory in /home/wp_pk6viu/flyvfa.com/wp-load.php on line 1

    Warning: include_once(): Failed opening ‘./wp-content/plugins/wordpress-seo/js/3tbf.php’ for inclusion (include_path=’.:/usr/local/lib/php:/usr/local/php5/lib/pear’) in /home/wp_pk6viu/flyvfa.com/wp-load.php on line 1

    #1416271

    FlyVFA
    Participant
    This reply has been marked as private.
    #1416308

    FlyVFA
    Participant
    This reply has been marked as private.
    #1416605

    Joao
    Moderator

    Hi There,

    Please turn off the plugin wordpress-seo it seems it is generating the conflict.

    Let us know how it goes,

    Joao

    #1416713

    FlyVFA
    Participant

    I don’t believe I have a plugin called wordpress-seo and I would have no way to turn it off because I can’t get in the backend of the site.

    Could you please help with that?

    #1416789

    Joao
    Moderator

    Hello,

    I have turned off your plugin via FTP by renaming the plugin folder.

    Your site is working again.

    Hope it helps

    Joao

    #1417068

    FlyVFA
    Participant

    Joao,

    Thank you for your assistance. Unfortunately, the site still doesn’t work. I have cleared my cache and tried multiple computers with no luck. The website still doesn’t load for me, the error message about the WordPress-SEO is still there, and I can’t login to the back end of WordPress/x-theme to edit the site. I have tried firefox, safari, and chrome…. the page semi loads on all of them. On Chrome, it looks like the page loaded, but if you click on any link in the menu bar, the site crashes.

    I would appreciate any more help you could give.

    Thanks!

    #1417314

    Rue Nel
    Moderator

    Hello There,

    I have checked your site and it seems that your server was infected with a malicious scripts. I have manually re uploaded the X files and your entire WordPress files. You can check your site now. I would recommend that you scan your site with any other malicous files. You may use Sucuri or any other 3 party sites.

    Hope this helps.