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  • February 23, 2017 at 3:30 am #1382610
    mpieris
    Participant

    Hi Team,

    After one of your update I got a warning message under each of my blog post (see footer http://www.surface85.com/knit-beat-cold-zaful/).

    I don’t know how to get rid of them.

    I would appreciate if you help me on this one.

    Thank you so much for your time.

    Website: http://www.surface85.com

    February 23, 2017 at 5:56 am #1382761
    Christian
    Moderator

    Hey there,

    Please resize your screenshot to less than 512kb in file size and re-upload again.

    Thanks.

    February 23, 2017 at 6:40 am #1382792
    mpieris
    Participant

    Sorry!
    Here is a link of one of my post, I have this message on the footer. http://www.surface85.com/knit-beat-cold-zaful/

    February 23, 2017 at 9:04 am #1382950
    Joao
    Moderator

    Hi There,

    You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    The message states a conflict with X Content Dock, in case you don´t need this plugin you can simply uninstall it.

    If you dont find a conflict between third party plugins and X Content Dock, please Remove X Content Dock and Install it again,

    Let us know how it goes,

    Joao

    February 24, 2017 at 3:14 am #1384071
    mpieris
    Participant

    Hi Team!

    Thanks for your suggestion.

    I deactivated X content dock plugin and it got rid of 2 error messages but I still have one for X disqus content. I can’t deactivated x disqus plugin I need it. What should I do?

    On a side note I don’t have third party plugins. I got them all from your theme.

    Thanks a lot.

    February 24, 2017 at 5:46 am #1384164
    Lely
    Moderator

    Hi There,

    Please navigate to Addons > Disqus Comments and make sure you did not leave any fields empty. And please confirm if you have the latest version of x-Disqus Comments plugin (current latest version is 1.1.0).

    If this does not work, please provide us login credentials in private reply so we can take a closer look.

    Thanks.

    February 25, 2017 at 2:38 am #1385219
    mpieris
    Participant
    This reply has been marked as private.
    February 25, 2017 at 4:16 am #1385264
    Thai
    Moderator

    Hey There,

    I’ve just updated the Content Dock settings again.

    Everything should be fine now.

    Cheers!

    March 1, 2017 at 4:03 am #1390006
    mpieris
    Participant

    Hi Team!

    Unfortunately I still have one error message on my post! I purged all caches in case but it still there.

    Would you mind checking it out?

    Thank you so much!

    March 1, 2017 at 5:09 am #1390062
    Thai
    Moderator

    Hi There,

    I couldn’t see that error message you mentioned.

    Would you mind providing us with a screenshot and link?

    Thanks.

    March 1, 2017 at 8:44 am #1390341
    mpieris
    Participant

    Hi!

    The link is the following (but I have the same message under each of my blog post): http://www.surface85.com/knit-beat-cold-zaful/

    Thank you so much.

    March 1, 2017 at 8:45 am #1390343
    mpieris
    Participant

    File

    March 1, 2017 at 8:47 am #1390344
    mpieris
    Participant

    Here is the screenshot

    March 1, 2017 at 10:04 am #1390457
    Thai
    Moderator

    Hi There,

    Everything should be fine now.

    Cheers!

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