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  • #370860

    Brian S
    Participant

    When I go to edit a page/post either in cornerstone or the default ‘backend’ editor, the TinyMCE editor opens defuaulted to the TEXT tab. Clicking on the Visual tab does nothing. I am forced to work within the TEXT tab.

    Any ideas to make this work as expected?

    #370862

    Brian S
    Participant

    My site is at http://www.abante.me and I have all the latest updates installed.

    #370920

    Lely
    Moderator

    Hello Brian,

    Thanks for posting in and giving us your site URL.
    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    #371726

    Brian S
    Participant
    This reply has been marked as private.
    #371918

    John Ezra
    Member

    Hi there,

    Thanks for updating the thread! Upon checking your site, we see that you still have X-Shortcodes installed. Please delete X-Shortcodes. Cornerstone retires and replaces X-Shortcodes. The shortcodes required for X to funciton properly are within Cornerstone, hence it is a required plugin. Having both installed (even while deactivated) will cause conflicts.

    Hope this helps – thanks!

    #372255

    Brian S
    Participant

    Well, I did uninstall the plugin and there was no change in behavior. Further I re-uploaded a fresh download of the x theme as well as the cornerstone plugin and no luck.

    I did notice something. I have found that in some posts, the tab is locked on “Visual” while others are locked on “text”. For example:

    http://www.abante.me/abante-colleagues-at-the-monastery-of-the-holy-spirit/?cornerstone=1 is the editing view of a post. You’ll see that it is locked on “text”

    while…

    http://www.abante.me/wp-admin/post.php?post=13788&action=edit in this view (Visual Composer) if I edit a text block here, the TinyMCE window is locked into “Visual” Mode.

    Any thoughts?

    #372286

    Brian S
    Participant

    I’ve read somewhere that it could be a theme’s css conflict causing the issue?

    #372527

    Nabeel A
    Moderator

    Hey Brian,

    You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    #372687

    Brian S
    Participant

    I tracked down the offending plug-in. I’m coming back to report just in case someone else comes across it. Strangely it worked just fine for the past year until a few days ago.

    Title: PS Disable Auto Formatting
    Author: Hitoshi Omagari

    It was a nice little plug in that kept WP from stripping para tags. Truth is, it may not even be necessary anymore with Cornerstone.

    Hope this helps someone else as well!

    Brian

    #372895

    Christopher
    Moderator

    Thanks for sharing.

    #841030

    khart-triassic
    Participant

    Sorry to re-open but the described issue is exactly what I’m facing with the most recent X update. I’m using cornerstone and have deactivated all plugins (except cornerstone, which won’t actually let me deactivate it) and it’s still happening.

    #841031

    khart-triassic
    Participant
    This reply has been marked as private.
    #841218

    Rad
    Moderator

    Hi Khart,

    The file that is responsible for the editor is blocked by your hosting’s security. Please check this

    http://triassicvineyards.com/wp-includes/js/tinymce/wp-tinymce.php?c=1&ver=4208-20151113

    Error 403 – Forbidden

    You don’t have permission to access the requested resource. Please contact the web site owner for further assistance.

    Please contact your hosting provider and provide that URL.

    Thanks!

    #841266

    khart-triassic
    Participant

    Thank you for the reply, I’ll dig into it with them in the AM.

    #841322

    Friech
    Moderator

    We’re delighted to assist you with this.

    Cheers!