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  • #135808

    Christopher
    Moderator

    Hi Damo,

    I was able to create a page with VC ,please check http://prntscr.com/51kqd1,I added a text and it saved and worked fine.

    Thank you.

    #136977

    beedeebags
    Participant

    Thank you but it wont save when trying to customize the theme. I make the change, hit “Save” and it then says “Save & Publish” but no actual changes are made on the site.

    Sorry for the misunderstanding

    #137161

    Christian
    Moderator

    Hey there,

    Can you give us more details on the issue. Screenshot would be helpful.

    Thanks.

    #137806

    beedeebags
    Participant
    This reply has been marked as private.
    #137945

    Christian
    Moderator

    Hey there,

    First, that is not Visual Composer but the Customizer. Please see http://theme.co/x/member/kb/solutions-to-potential-setup-issues-customizer/ for the solution if the Customizer is not saving options.

    Thanks.

    #798715

    Cre8iv1
    Participant
    This reply has been marked as private.
    #798723

    Cre8iv1
    Participant
    This reply has been marked as private.
    #799520

    Zeshan
    Member

    Hi @cre8iv1,

    Thanks for writing in!

    I’ve checked your site and it seems you are not fully updated. (Theme and Plugins)

    You can find the latest version numbers here: (https://theme.co/changelog/) Then you can compare them to what’s installed on your site.

    If you find anything to be out of date, you can review our update guide.

    Thank you!

    #906349

    BOTFMedia
    Participant

    How was this resolved? I’m have the same issue.

    #907267

    Rad
    Moderator

    Hi there,

    There are many varying causes why it won’t save, but we can check it for you. Would you mind starting a new thread and provide your site’s URL and login credentials in private reply?

    Thanks!