Tagged: x
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AuthorPosts
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April 21, 2016 at 1:28 pm #894134
HoustonParticipantI am using these versions.
WP – 4.5
X – 4.3.4
Cornerstone – not using it but it is installed
Visual Composer – 4.9.2When I used to press “Edit Page I go tot see all the code under visual composer in the admin section. Now all I get is this. http://grab.by/PEFq
So if I want to edit the page I have to go to the raw code in order to edit. I have several editors for this site and they do not knw code. I need to get VC working again.
Many thanks,
HoustonApril 22, 2016 at 2:53 am #894928
RupokMemberHi Houston,
Thanks for writing in! Can you confirm that you are fully updated? (Theme and Plugins)
You can find the latest version numbers here: (http://theme.co/changelog/) Then you can compare them to what’s installed on your site.
If you find anything to be out of date, you can review our update guide.
April 22, 2016 at 8:34 am #895360
HoustonParticipantI don’t understand. I put the version of everything in my original post. Can you not tell from that?
April 23, 2016 at 12:53 am #896286
ChristopherModeratorHi there,
You should have following version :
X v4.4.2
Cornerstone v1.2.4
Visual composer v4.11.2You can find the latest version numbers here: (http://theme.co/changelog/) Then you can compare them to what’s installed on your site.
If you find anything to be out of date, you can review our update guide.
Hope that helps.
April 26, 2016 at 10:51 am #900541
HoustonParticipantAfter manually updating Cornertone I am now getting this error all over the site.
http://grab.by/PKsiI tried restoring my site from a backup and the front end is now working but when I try to login into the admin I get this error.
Fatal error: Cannot redeclare class Cornerstone_Router in /home/splitlig/public_html/dcc/wp-content/plugins/cornerstone/includes/classes/common/class-router.php on line 470If I remove the Cornerstone plugin all together it works just fine.
Lastly, where can I fond the “WPBakery Visual Composer” plugin? It is no longer in the “framework” folder within X theme.
Many thanks,
HoustonApril 26, 2016 at 2:13 pm #900838
HoustonParticipantI have also see that automatic updates are up and running… http://grab.by/PKSu
I see this on the plugins page.
http://grab.by/PKSIWhy are the auto updates unavailable?
April 26, 2016 at 11:04 pm #901398
HoustonParticipantSo after getting the updater to work, I am now not able to get eh site working. I could really use some help. I have no idea what to do from here. Even after restoring an old backup I am having an issue with the site. I really don’t understand why.
April 27, 2016 at 4:21 am #901728
ThaiModeratorHi There,
In this case, would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
– Link login to your site
– WordPress Admin username / Password
– FTP AccountDon’t forget to select Set as a private reply. This ensures your information is only visible to our staff.
Thanks.
April 27, 2016 at 9:25 am #902242
HoustonParticipantSee private post.
April 27, 2016 at 9:26 am #902243
HoustonParticipantThis reply has been marked as private.April 27, 2016 at 5:49 pm #903160
NicoModeratorHi There,
It would be great for you to create a clone of your site to be your dev site so that we could check debug your site from there and would not disrupt or destroy your live site.
Feel free to let us know if it is already setup so we could check it closer.
We’ll be happy to check it once the dev site is already setup.
Thank you so much for understading.
April 27, 2016 at 5:49 pm #903162
HoustonParticipantI am still trying because I really need to get this site up and running properly. There are lots of admins that need to make updates to the site and I cannot do the updates until this is fixed.
April 27, 2016 at 6:10 pm #903174
HoustonParticipantCan you also tell me where I can get a copy of VC please? It is no longer in the framework directory where it used to be. If this does not work for me than I will crate the dev site and give you access to it. I need to get this up asap.
UPDATE: I have created the staging area for the site. It is a duplicate. Login credentials are the same as above but the URL is now http://www.staging4.dallascameraclub.org/wp-admin
Many thanks,
HoustonApril 27, 2016 at 6:25 pm #903193
HoustonParticipantI was able to update Cornerstone, VC, and X all via automatic update on the staging sever. Not sure why. However, the site has fallen apart now. Arghhhh.
It should look like this: http://grab.by/PNeA
No this: http://www.staging4.dallascameraclub.org/April 27, 2016 at 7:08 pm #903238
HoustonParticipantWell I took a chance on the live site and took the version of VC from the staging site and put it on the live site then updated WP, cornerstone, and X. It seems to work just fine now.
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