Tagged: x
-
AuthorPosts
-
March 29, 2016 at 2:29 am #856326
Morning, I am not able to switch between the standard WordPress editor and the Visual Composer editor. Only the visual editor comes up with no button to switch to the standard editor. Has this been removed?
March 29, 2016 at 2:58 am #856367Hi Shaun,
Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / passwordDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
March 29, 2016 at 3:11 am #856377This reply has been marked as private.March 29, 2016 at 5:37 am #856546Hi Shaun,
Thanks for the login credentials!
I’ve checked your site, and it seems you are not fully updated (WordPress, Cornerstone). Please backup your site and update both WordPress and Cornerstone plugin and the issue should be resolved. You can refer to our Changelog for more information about Cornerstone update.
Let us know how it goes.
Thank you!
March 29, 2016 at 6:19 am #856621Updated WordPress and the plugin, still no joy.
March 29, 2016 at 9:32 am #856896Hi,
You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Thanks
-
AuthorPosts