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  • February 24, 2017 at 4:18 pm #1384715
    blk_mirror
    Participant

    I can’t get visual composer to load in the page edit except for front end editor.
    And even then I can’t edit text.

    x theme and visual composer app are up to date.

    February 24, 2017 at 10:03 pm #1385067
    Prasant Rai
    Moderator

    Hello There,

    Thanks for writing in!

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    February 28, 2017 at 7:01 pm #1389537
    blk_mirror
    Participant
    This reply has been marked as private.
    March 1, 2017 at 1:32 am #1389853
    Rupok
    Member

    Hi there,

    Thanks for updating! Unfortunately your given credentials not working. Please double check the username and password and update us with correct credentials.

    Thanks

    March 1, 2017 at 8:25 am #1390317
    blk_mirror
    Participant
    This reply has been marked as private.
    March 1, 2017 at 9:56 am #1390452
    Rupok
    Member

    Hey there,

    I have tried Visual Composer on your site and it’s working fine on backend editor – http://prntscr.com/eeptfw

    Let’s try again clearing your browser’s cache.

    Cheers!

    March 1, 2017 at 6:38 pm #1391098
    blk_mirror
    Participant
    This reply has been marked as private.
    March 2, 2017 at 1:00 am #1391484
    Rupok
    Member

    Hi there,

    Your site is not loading now on my end so can’t recheck. I guess there is something wrong on your server end and that might causing the issue. Make sure your server is up and running.

    Thanks!

    March 2, 2017 at 8:21 am #1391844
    blk_mirror
    Participant
    This reply has been marked as private.
    March 2, 2017 at 12:26 pm #1392191
    Rupok
    Member

    Hi there,

    It’s loading on my end now and the text is fine as well. Here you go – http://prntscr.com/ef7mmy

    Cheers!

    March 2, 2017 at 2:52 pm #1392401
    blk_mirror
    Participant
    This reply has been marked as private.
    March 3, 2017 at 12:28 am #1392960
    Rad
    Moderator
    This reply has been marked as private.
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