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Archive / Visual Composer no longer works in X 1.7.0
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  • March 27, 2017 at 9:04 am #1421636

    tmpwebxthemerpg
    Participant

    I am using X 1.7.0 and wordpress 4.7.3 and Visual Compser 3.7.3 and when I try to edit pages now it just shows a spinner and says “loading” for eternity…

    I suspect I need to buy a new VC license and upgrade but am unsure how? Is this the right course of action? I see no option to upgrade or update in the Plugins portion of my site…

    March 27, 2017 at 9:53 am #1421737

    Rahul
    Moderator

    Hey There,

    Thanks for writing in!

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    March 30, 2017 at 8:48 am #1425297

    tmpwebxthemerpg
    Participant
    This reply has been marked as private.
    March 30, 2017 at 10:34 am #1425397

    Rahul
    Moderator

    Hey There,

    Thanks for providing the Login Credentials.

    It seems you have installed X improperly. In this case, you need to re-install the theme.

    This video might help, https://theme.co/x/member/kb/theme-installation/

    Let us know if this doesn’t help.

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