[nycaliParticipant]

Hello Support

VC version 4.1.3
wordpress version 4.0

1. Im using the visual composer in X theme. I am not familiar with coding(of any kind) so this is ideal for me. I can create my content, but im noticing there are large blank spaces between my content. if you take a look at the page below

http://www.erpst.com/agresso/

– there is a large white space between the menu bar and the title of the page
– Then, there is a large white space between bottom of about section and the video
– and so on

It is like this for all the pages that i have created through VC

– Can you provide me with a workaround please?

2. im using the video embed element on VC for a youtube video, it plays on the Editor but doesnt play on the preview or the site..?

Any help you can give on these issues would be highly appreciated

thankyou

[Paul RModerator]

Hi,

Thanks for writing in!

1. You can add this under Custom > CSS in the Customizer.

.x-content-band {
    padding:0;
}

#x-content-band-1 h1 {
    margin-top:0;
}

.entry-wrap {
    padding-top:20px;
}

Change 20px to achieve your desired spacing.

2. The youtube video is working fine on this page http://www.erpst.com/agresso/
Can you confirm that’s the video you are referring to?

Thanks

[nycaliParticipant]

Hello

thanks for the response i have been able to remove the white spaces now.

The video i had to post it through a text file and a content band…i cant change the size through this method. Even when i change the pixel size in the content band it has no effect.

I tried to use the embed video but it wouldnt show up on my live site

Thankyou

[CousettMember]

Could you provide us with your login information so we can take a closer look?

To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

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