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  • #188592

    jamie2364
    Participant

    The title says most of what I want to ask, but I checked out the ‘adding images’ tutorial in the Knowledge base, and it shows him inserting images using the visual composer. However, when I try to edit my page, I am only getting a box with all the code and above, I can choose visual composer backend editor (which I don’t understand so don’t want to use) or the frontend editor, which directs me to an external editor which won’t even load, it just keeps loading for hours. Thank you so much for any help or advice

    #188602

    jamie2364
    Participant

    My site is jamieharrisonmusic.com, using X 3.0.2, WP 4.1, and Shortcode 3.0.2

    PS. I’m a newbie as you can probably tell

    #189136

    John Ezra
    Member

    Hi Jamie,

    Thanks for writing in and sorry your having issues with the front end editor. First off, please update your theme to the latest 3.2.1 you currently have 3.2.0. Then could you test something for us, could you try adding a new blank page and see if VC frontend editor will load? If it does then the issue might be that the current content isn’t readable by the front end editor and this is why it is stuck on loading. In the backend editor you will usually get a warning saying that there’s an issue with content, with the front end editor it’s a bit different.

    Please let us know how that goes. Also if that doesn’t solve it, Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks!

    #189974

    jamie2364
    Participant

    Yes, the frontend editor works when I add a new page. Thanks for that. However, the main page I wanted to use it on was the home page, which was brought in from the demo content download, and it’s not working. Is there a way to ‘update’ the demo content home page so that it is compatible with VC?

    Also, is there somewhere I can see some tutorials on editing the homepage? I can’t seem to find any and I am having problems editing background images etc etc

    Thanks a lot,
    Jamie

    #190567

    Rad
    Moderator

    Hi Jamie,

    Standard shortcodes and visual composer’s shortcodes are just the same. With exception that VC uses [vc_row] and [vc_column] instead of [content_band] and [column]. The only wait to updated your current format is to manually edit them by changing content band and columns shortcode. Although, if you have stray content that doesn’t match to the visual composer’s structure format. Then it will not work.

    Example,

    This is okay with standard format, but not for vc.

    [content_band]
    I'm content, and I can be anywhere.
    [column] ohh [column]
    [/cotent_band]

    While this is how it should be on VC

    [vc_row]
    [vc_column]
    [text_output]I'm content, but I'm only restricted here.[/text_output]
    [recent_posts]
    [/vc_column]
    [vc_row]

    Must follow the proper structure, opening, closing, and right shortcode in order to comply on VC standard.

    You don’t have home page content, so I can’t respond on what format you’re using. You can actually import demo content with VC format. And you’ll find how they are done and added.

    We have available walkthrough for each shortcode from our Knowledge Base section.

    Thanks!

    #227430

    MitraD
    Participant
    This reply has been marked as private.
    #227452

    CharliePryor
    Participant

    I think you’ll find, with a bit of time, that the backend editor is far more user friendly, especially for beginners. not only is it faster, but it better defines the borders between the different elements you are using, giving you more control of your content. The front-end editor, on the other hand, has a bunch of problems. You simply shouldn’t use it unless you are very comfortable with Visual Composer.

    The front-end editor is exactly the same as using the backend, except it doesn’t clearly define where things are. That’s going to give you issues, I promise. Use the backend.

    Charlie

    #227608

    Thai
    Moderator

    Hi @mitrad,
    Upon checking your website, I see some Javascript errors.
    You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
    Hope it helps.

    #227765

    MitraD
    Participant

    Thanks will that a go and let you know.

    #227769

    MitraD
    Participant

    No luck…tried deactivating all plugins and then only activated the VC and xshort codes, with the same result. Please advice.

    #227831

    CharliePryor
    Participant

    If you only have X shortcodes, and Visual Composer activated (as far as plugins go), and you’re still not able to load the front end, you have an under-powered server, and need to consider a better hosting environment. You get what you pay for I’m afraid, so if you’re currently paying $5/month for hosting or something somewhere like iPage, there’s little you can do about it. Visual Composer demands RAM… not a lot, but more than many shared hosts will give you. If you notice slow admin performance when working with Visual Composer, that is definitely why.

    If you have a faster host already by some chance… then there’s something screwed up with how it is configured…

    Charlie

    #227942

    Paul R
    Moderator

    Hi Mitra,

    Upon checking, I can see that your front end editor is now working.

    http://screencast.com/t/eefaKyy1

    Glad you were able to figure it out.

    Thanks for the help Charlie.

    Have a nice day!

    #255237

    javilabbe
    Participant

    Can I ask a question to clarify? My Visual Composer doesn’t load either. It just shows the block fading in and out, endlessly.

    This is due to a plugin conflict or because I have manually edited the page using content bands instead of vc rows and columns?

    Is the a quick fix?

    Thank you,

    Javier

    #255422

    Christian
    Moderator

    Hey Havier,

    Please open a separate thread as your situation might be different. Please also give us access to your WordPress admin and FTP so we could troubleshoot.

    Thanks.

    #825303

    msp686sp
    Participant

    I am having a similar problem. I was unable to activate my plugins through extensions and had to manually upload each one of them and now both Visual composer and layer slider are wanting me to purchase a license and they are expensive!!!! Please help solve this problem. I have been having ALOT of issues for getting this up and running out of the box.