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Archive / Visual composer error? – Parse error: syntax error, unexpected ','
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  • May 17, 2016 at 2:30 pm #996037

    markusp80
    Participant

    Hi!

    My site worked fine earlier today. I installed a plugin for adding noindex for content in WP like tag archives, category pages etc. I don’t know if it’s that plugin that has caused this, but now, about five hours later, my page acts very strange.

    It’s http://www.markusp.se.

    Parse error: syntax error, unexpected ',' in /customers/1/f/a/markusp.se/httpd.www/wp-content/plugins/js_composer/include/helpers/helpers_api.php on line 58

    This is the error message I get when I try to enter the site. BUT, it works in incognito mode, or at least about half of the pages on the website. Very strange…

    Maybe you do not support Visual Composer anymore, but can someone at least point me in the right direction? Don’t know what to do!

    Best regards, Markus

    May 17, 2016 at 5:02 pm #996222

    Darshana
    Moderator

    Hi there,

    Thanks for writing in! Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    May 17, 2016 at 5:05 pm #996227

    markusp80
    Participant

    Yes I can provide you with the login credentials, the only problem is that the error occurs on /wp-admin as well so I can’t login to WordPress.

    May 17, 2016 at 5:08 pm #996238

    markusp80
    Participant
    This reply has been marked as private.
    May 17, 2016 at 11:35 pm #996737

    Rupok
    Member

    Hi there,

    Do you think you edited the Visual Composer files? In that case, kindly remove the entire plugin folder and install again from X Addons page. You can also remove the new plugin you used later if the issue still persist.

    Thanks

    May 18, 2016 at 12:43 am #996797

    markusp80
    Participant

    Hi there Rupok!

    I do not know what to do when I can’t even log in to WordPress.

    Can you please try to reach this page: http://www.markusp.se/wp-admin

    The attached screenshot shows you what I see.

    May 18, 2016 at 1:01 am #996810

    Christopher
    Moderator

    Hi there,

    Please connect to FTP and remove js_composer folder from wp-content/plugins, next login to your site and install it again from X addons page.

    Hope it helps.

    May 18, 2016 at 2:56 am #996920

    markusp80
    Participant

    Thanks Cristopher, that’s exactly what I needed to hear! 🙂

    I deleted the js_composer folder via FTP. Installed Visual Composer in WP X addons and now the whole website works properly again.

    Thanks again!

    /Markus

    May 18, 2016 at 3:06 am #996933

    Paul R
    Moderator

    You’re welcome! 🙂

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