[octomediaParticipant]

Hi,

Since updating to WordPress 4.0 the visual composer is gone.
What can I do to get it back?

[Paul RModerator]

Hi,

Thanks for writing in.

Kindly navigate to Settings > Visual Composer in WordPress Dashboard
and try to check if visual composer is enabled in post or page.

http://screencast.com/t/KObgW5RK

[octomediaParticipant]

Thank you,

I disabled and enabled all of the options but it doesn’t change a thing.
When editing a page, the composer will only show me the html-text and no images etc.

[ChristianModerator]

Hey there,

Please ensure you’ve updated X and the plugins included to their latest version and temporarily deactivate all third party plugins. If Visual Composer still won’t show, please give us access to your WordPress admin and FTP so we could see the problem in the back-end.

Thanks.

[octomediaParticipant]

Hi support,
Still haven’t been able to resolve – the site is octomedia.com.au
What’s the best way to send you login details?
Cheers

[ChristianModerator]

Hey there,

Please post your credentials here but check Set as private reply below so only us support could see it.

Thanks.

[octomediaParticipant]

This reply has been marked as private.

[Nabeel AModerator]

Hi again,

It seems there is a plugin conflict with X theme. Please deactivate all the third party plugins and test the Visual Composer again. If you are able to see the VC then start activating the plugins one by one until you find the problematic plugin. You’ll need to find an alternative for that.

Let us know hoe this goes!

[Author]

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