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  • #111129

    raleighl
    Participant

    Hi there,
    Recently when I went to update my page through Visual Composer, my back end editor was blank, meaning the content and text I had put in was just filled with empty boxes. I can add new content through the back end editor but can’t modify the old content. Would love to get some feedback on this issue.
    -Raleigh

    visual composer back end editor blank screen

    Also, my website is:
    raleighlatham.com/OMNR/

    #111274

    Paul R
    Moderator

    Hi,

    To be able to see what’s happening.

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    #111951

    raleighl
    Participant
    This reply has been marked as private.
    #111977

    Rad
    Moderator

    Hi there,

    Your content is actually empty. That’s why you’re just seeing empty rows and columns.

    Just as this :

    [vc_row][vc_column width="1/1" css=".vc_custom_1409024366807{margin-top: 0px !important;background-color: #0a0a0a !important;border-color: #0a0a0a !important;}"][/vc_column][/vc_row][vc_row][vc_column width="1/4" css=".vc_custom_1409010171317{margin: -10px !important;border-width: 10px !important;padding: 0px !important;border-color: #0a0a0a !important;}"][/vc_column][vc_column width="1/4"][/vc_column][vc_column width="1/4"][/vc_column][vc_column width="1/4"][/vc_column][/vc_row][vc_row][vc_column width="1/4"][/vc_column][vc_column width="1/4"][/vc_column][vc_column width="1/4"][/vc_column][vc_column width="1/4"][/vc_column][/vc_row][vc_row][vc_column width="1/1"][/vc_column][/vc_row][vc_row][vc_column width="1/1"][/vc_column][/vc_row][vc_row][vc_column width="1/1"][/vc_column][/vc_row][vc_row][vc_column width="1/1"][/vc_column][/vc_row]

    But, I got your copy from your revisions 24hours ago and restored it.

    Your content is not well formatted for visual composer, which will prevent you from using visual composer. Correct your content format and you should able to use it again ( http://theme.co/x/member/forums/topic/one-page-nav-is-not-working/#post-107692 ).

    Cheers!

    #112859

    raleighl
    Participant

    Thank you for restoring the page. However, the page is more screwed up than before because now I get this message on the Visual Plugin Backend editor:
    Backend Editor message

    I’m unclear what you mean by “content is not well formatted”. I uploaded the Visual Composer based demo content, and the backend editor was working before. If there’s a way to restore the backend editor, I would prefer to do that, even if it means re-doing the page.

    Thanks again,
    Raleigh

    #113007

    Mrinal
    Member

    Hi Raleigh,

    You’re getting the above error notice because you’ve switched between the classic & visual mode. I mean to say, you styled the elements in visual mode but saved the page/post in classic mode.

    So now to ignore this error, you need to copy the content & create a new page with same name & slug.