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  • #100209

    Christopher B
    Participant

    Hello,

    Im having a bit of trouble with my wordpress page. I was working on it and all was fine, then i updated to wordpress 4.0 and suddenly the Visual composer had vanished. it was still on the menu and activated in plugins but had just vanished from all posts and pages. I tried deactivating other plugins like jet pack to see if it was conflicting… no such luck. still wasnt appearing.

    i had updated the theme, but i thought id just make sure i updated to the most recent release, which i did.

    still no luck.

    then i downloaded your shortcodes updates and updated them using ftp. and when i tried to go to the admin screen of my webpage i now get this error!

    Fatal error: Cannot redeclare x_shortcodes_init() (previously declared in /websites/123reg/LinuxPackage22/ro/be/rt/robertkirbylondon.co.uk/public_html/wp-content/plugins/x-shortcodes/setup.php:33) in /websites/123reg/LinuxPackage22/ro/be/rt/robertkirbylondon.co.uk/public_html/wp-content/plugins/x-shortcodes/x-shortcodes.php on line 60

    I’ve no idea what to do now!

    My website is http://www.robertkirbylondon.co.uk

    Id really love some advice thank you so much!
    Chris

    #100255

    Christopher
    Moderator

    Hi Chris,

    This error shows that x-shortcode plugin just installed 2 times in two different folders inside plugins folder.

    Would you please go to wp-content/plugins folder via FTP and delete folders that have x-shortcodes (Maybe with a number suffix). Then access to your dashboard and install the plugin again by downloading from:

    http://theme.co/x/member/x-shortcodes/

    Hope it helps.