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  • January 29, 2017 at 8:30 pm #1350167
    sininvierno
    Participant

    Hello

    I’ve made a slider and placed the videos in layers so that they would play on mobile.
    However, it is not working. Is it because it’s on autoplay? I haven’t found a way to keep the autoplay working on desktop and not on mobile.

    The slider is on the front page: http://www.sininvierno.com

    Thank you!
    Muriel

    January 29, 2017 at 11:48 pm #1350292
    Lely
    Moderator

    Hello Muriel,

    Would you mind providing us with login credentials so we can take a closer look on your slider settings? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    January 30, 2017 at 10:40 am #1350987
    sininvierno
    Participant
    This reply has been marked as private.
    January 30, 2017 at 3:41 pm #1351379
    Friech
    Moderator

    Hi There,

    Thanks, I am seeing this JS error (http://prntscr.com/e2f4zc). Please do a testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    And is there a Vimeo video on the page? It seems has something to do with the error.

    Let us know how it goes.

    January 31, 2017 at 12:22 pm #1352585
    sininvierno
    Participant

    Thank you Friech

    There’s a vimeo video playing as background for a section down below, but that one won’t play on mobile and that’s fine… I’ve set it up so that the cover photo shows instead.

    Just in case I hid it on mobile to check but the behaviour of the slider didn’t change at all so I turned it back on.

    Any other ideas on how to fix the media carousel? I don’t mind if it doesn’t autoplay but it won’t even show youtube controls at all.

    Thanks

    January 31, 2017 at 11:55 pm #1353242
    Christopher
    Moderator

    Hi there,

    You should disable autoplay option for youtube video to fix the issue on mobile.

    Hope it helps.

    February 1, 2017 at 9:15 am #1353773
    sininvierno
    Participant

    Thanks Christopher I’ll certainly try that.
    Is there a way to keep the autoplay for desktop and disable it for mobile?

    Thanks

    February 1, 2017 at 12:54 pm #1354082
    Nabeel A
    Moderator

    Hi again,

    Regretfully this can’t be done, If you disable autoplay then it will be disabled for both mobile and desktop.

    Hope this helps!

    February 1, 2017 at 7:49 pm #1354641
    sininvierno
    Participant

    Well It’s ok that I have autoplay on, user only has to touch on cover image and video will start playing on mobile. But this is not so obvious

    Is there a way to overlay a passive image to make this more obvious? I overlaid an image but what it did was interfere with the “hit” area of the cover image…

    ideas?

    February 2, 2017 at 12:43 am #1354849
    Rue Nel
    Moderator

    Hello There,

    You can edit your poster image and place a play button within your poster image. Having it this way, integrating the play button in the image will not interfere with any click events when this poster image is displayed in smaller screens.

    Please let us know how it goes.

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