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  • May 3, 2016 at 5:33 am #910479
    Marcel S
    Participant

    Hi,

    I was just updating to the latest theme version 4.4.2 and I’m missing the visual composer and soliloquy plugins and can’t update those. They didn’t came in the plugin directory. How can I get them?
    There’s also something wrong with displaying the x shortcodes in a footer widget area.

    Thanks in advance
    Best regards
    Marcel

    May 3, 2016 at 8:32 am #910713
    Christopher
    Moderator

    Hi there,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    May 3, 2016 at 8:47 am #910734
    Marcel S
    Participant
    This reply has been marked as private.
    May 3, 2016 at 11:30 am #911020
    Marcel S
    Participant

    I managed to update the plugins myself but still the problem with the shortcodes for the Integrity stack e.g. [x_icon type=”facebook”]. They used to work before the update, but now instead of the icon only the code appears.

    May 3, 2016 at 12:33 pm #911136
    Thai
    Moderator

    Hi There,

    To fix this issue, please manually install the Cornerstone plugin: https://community.theme.co/kb/manual-plugin-installation/.

    Let us know how it goes!

    May 4, 2016 at 1:12 am #911955
    Marcel S
    Participant

    Hey Thai,

    this was it. Thanks a lot.

    May 4, 2016 at 6:24 am #912258
    Christopher
    Moderator

    You’re most welcome.

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