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[Adiravitz]

hi
why do i keep getting a message of validating X before cornerstone plug in update ? the link for validatinon is not working

also – how do i update to the new version – why isn’t there an automatic link?

[Joao]

Hi There,

To Validate your license please follow this steps:

1] Please go to X Addons > Home and revoke the validation (https://s3.amazonaws.com/community-themeco/app/uploads/2016/04/17110514/Capture53.jpg).
2] Please login to your account and revoke the license (if you have already assign it) https://community.theme.co/my-licenses/
3] After you have revoke the license, you need to re assign the license again to your site using this url: https://www.your-domain.com/. You have to make sure that url you just assign is the same as the one you have in your settings, Settings > General > Site Address.

The main site and the development site should be different urls. If you do no have any development site, there is no need to assign it.

4] Go back to X Addons > Home again, and insert the license again.

And please review the changes that we made on how you are going to validated your X theme because we made a big change in the process. Please check it out here: https://community.theme.co/kb/product-validation/

Once your website is validated you will be able to download the new version of Cornerstone.

If you still face problems after following the steps above, please provide us the link and the wp-admin credentials to your website so we can have a better look. (make sure to mark the reply as private)

Hope that helps,

Joao

[Author]

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