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[Arden R]

Hi there!

This is an awesome plugin – thank you for including it. I’m trying to figure out how I can add the html url for my modal box to the Prompt and Callout Elements. I understand that I can use it for the button element by adding the class distinction but it doesn’t work for the other elements. I really need to have it work for the Prompt element I use on my homepage as well as my ad banners. Is there any way to get the link url for the ConvertPlug modal?

[Christian]

Hey Arden,

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thanks.

[Arden R]

This reply has been marked as private.

[Rad]

Hi there,

Thanks for writing in.

Do your site hanging up on your browsers? It freezes and crashes on my browser and I can’t check it. Though, I’m able to see console errors before it freezes. Would you mind removing custom javascript for a while we’re checking? And if possible, may I disable all your plugins for testing?

About the modal trigger, it should work as long as you have the existing element that matches the class trigger. But since there is a javascript error, it could be affected.

Thanks and let me know.

[Arden R]

Ever since I updated Cornerstone & X, my site is dying and crashing. I just saw your response (forgot to subscribe — ugh!) I’ll remove the javascript as I’ve tried all the plugins and nothing. The javascript I use is Facebook Ads and Google Analytics btw. Everytime I try to remove it, it freezes.

[Arden R]

Finally was able to get in quickly and delete the Javascript. But that didn’t help. My wp-config file has the following:

# Memory Limit for WooCommerce + Cornerstone
define( ‘WP_MEMORY_LIMIT’, ‘256M’ );
define( ‘WP_MAX_MEMORY_LIMIT’, ‘512M’ );

I notice this isn’t really part of my original post but I’ve noticed a lot of folks having problems with their site since the update. I have the latest version… will you be doing another version??

[Arden R]

Ok…until this topic I just posted is resolved, you won’t be able to check. 😉

https://community.theme.co/forums/topic/cornerstone-1-2-2-is-causing-my-site-to-freeze-and-crash/#post-868327

[Arden R]

You can now proceed. I discovered that your Text Type element was causing the freeze of my site and have deleted it.

[Jack]

Hi there Arden!

Thanks for writing back.

I’ve done some testing on my development environment and if you add a ID to the prompt (screenshot attached), that ID will cover that prompt element, which will allow you to use #your-id in the ConvertPlug settings to trigger the modal.

Let us know if you have any problems, we’re here to help. 🙂

Thank you!

[Arden R]

Thank you so much Jack! It worked like a charm for the prompt & other cornerstone elements. 🙂

How do I implement it in a url? For example, I use an Ad plugin to manage my banners which I can add shortcode to or just add the image and url. When I add the promo shortcode, the banner doesn’t indicate it’s a hot link – when you hover, there is no change of the cursor from arrow to the hand icon. But if you click it, it will popup…but it’s not obvious to the user. You can see it in action here: https://www.ardenreececolor.com/what-wearing-green-says-about-you/

The Top 5 banner in the content is with promo shortcode. The “Get your free guide” banner in the sidebar is with the image and url — it links to a leadbox and I’d rather it go to the ConvertPlug.

Is there a way to indicate a url that targets and links to the popup modal?

[Jack]

Hi Arden,

You’re most welcome!

With regards to launching the modal, if you add a widget for the dislay of the banner, you could try using the display inline shortcode, like this:

[cp_modal display="inline" id="cp_id_441bb"][/cp_modal]

Where the ID is your ConvertPlug modal ID, would that work for you?

Thanks!

[Arden R]

Actually…I figured out a better way! I didn’t realize the image shortcode had the id and class elements so I did that instead and it works perfectly! (In case anyone wants to know how to do it) Cheers!

[Christopher]

Glad to hear that you were able to fix this.

[Author]

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