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  • #985399
    Sicovaja
    Participant

    Hello,

    since the update of X the website of my client is not displaying correctly.
    The main menue doesnt display formated and i have multiple vairable errors all over the site.

    Please help me!
    My client has an important presentation and need the site running.

    Thanks in advance!

    #985423
    Sicovaja
    Participant
    This reply has been marked as private.
    #985514
    Christopher
    Moderator

    Hi there,

    I’m sorry you’re experiencing this after the update. What you’re seeing is a result of the X CSS path structure being changed back in version 4.3.3. You can fix this by using the updated child theme format that isn’t stack specific. Or you can update the path in style.css of your child theme. For more information on this process, take a look at the 4.3.3 release notes: http://theme.co/changelog/#theme-4-3-3

    Hope it helps.

    #985524
    Sicovaja
    Participant

    Hey,

    i just updated the style.css and my formating is back now i still have this problem with the php errors.
    Can you help me to get rid of those too please?

    Thanks

    #985600
    John Ezra
    Member

    Hi there,

    Thanks for updating the thread! Would you mind specifying the PHP errors you are referring to? Where are they found?
    This will help us check things out faster. Thanks!

    #987205
    Sicovaja
    Participant

    Hey,

    Notice: Undefined variable: fade_duration in /home/www/html-data/wp-content/themes/x/vc_templates/vc_column_inner.php on line 27
    Notice: Undefined variable: bg_color in /home/www/html-data/wp-content/themes/x/vc_templates/vc_column_inner.php on line 88

    are the errors – and they are all over the site – before each content band

    Thanks for the help!

    #987206
    Sicovaja
    Participant
    This reply has been marked as private.
    #987228
    Friech
    Moderator

    Hi There,

    Thanks for the URL this seems to be a bug to the vc column template, though this line is simply a notice. You can disable that notice by editing your wp-config.php file. To do this login to your server via FTP, look for this file wp-config.php on the root of your WordPress installation. Edit that file and look for this line:

    define('WP_DEBUG', true);

    And update to:

    define('WP_DEBUG', false);

    Let me report this issue to our Dev Team for now.

    Thanks.

    #987598
    Sicovaja
    Participant

    Hey,

    thank you very much – i changed the boolian and it works like a charm. – or so i thought…
    on my firefox it’s gone on safari it’s still there and the same goes for ie

    can you please help me?

    #987817
    Paul R
    Moderator

    Hi,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – FTP Host
    – FTP Username
    – FTP Password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    #988122
    Sicovaja
    Participant
    This reply has been marked as private.
    #988602
    Friech
    Moderator

    Hi There,

    Please clear all you caching plugins, including your browser’s cache.

    Thanks.

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