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  • #1036184

    Michael Tchong
    Participant

    Gravity Forms can no longer dynamically update a total field. When I emailed them about it, they responded:

    There are a couple of JavaScript errors present on your page which are preventing the forms scripts from running:

    x-head.min.js?ver=4.5.2:1 Uncaught TypeError: c.hoverIntent is not a function
    (index):397 Uncaught TypeError: jQuery(...).mask is not a function
    
    That <strong>first error appears to be coming from the theme</strong>, the second error appears to be a knock-on effect of the first error.

    I’m afraid you’ll need to contact the theme developer for assistance resolving the error coming from their product.

    WordPress: 4.5.2
    X Theme: 4.5.2
    URL: https://theinternational.com/2016-fathers-day-bbq-member-registration/

    Let me know if you need to admin access to the site.

    #1036594

    Darshana
    Moderator

    Hi there,

    First of all, you could try testing for a plugin conflict. You can do this by deactivating all other third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Let us know how it goes.
    Thanks!