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  • February 23, 2017 at 4:49 pm #1383518
    Philip
    Participant

    Hi,

    I have issues with showing the “upload file” button on my website with the latest version of
    woocommerce and X
    This is the website.
    http://www.vanlommelzeefdruk.be/test/

    It looks like the button shows up and dissapears again.
    Can someone help me? Thx in advance

    February 23, 2017 at 5:11 pm #1383540
    Rahul
    Moderator

    Hi There,

    Thanks for writing in 🙂

    Would you mind sharing a screenshot of the Upload File button which gets disappears? This way we will be able to take a closer look and provide you tailored solution.

    Thanks again!

    February 24, 2017 at 2:09 am #1384027
    Philip
    Participant
    This reply has been marked as private.
    February 24, 2017 at 3:55 am #1384092
    Rue Nel
    Moderator

    Hello There,

    Thanks for updating in! To assist you better with this issue, would you mind providing us the url of your site with login credentials so we can take a closer look?

    To do this, you can make a post with the following info:
    – Link to your site

    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thank you.

    February 24, 2017 at 4:40 am #1384120
    Philip
    Participant
    This reply has been marked as private.
    February 24, 2017 at 8:54 am #1384293
    Philip
    Participant

    Hi, this is the other plugin I mentioned.

    Checkout Field Manager (Checkout Manager) for WooCommerce


    It also didn’t work… I guess it’s an JS problem… But I’m not sure

    February 24, 2017 at 5:14 pm #1384770
    Rad
    Moderator

    Hi there,

    I fixed the javascript error and it’s originating from your custom code.

    How should the Woocommerce Upload Files plugin works?

    I also checked the Woocommerce checkout manager and it’s working, the upload functionality is on the top of the checkout page.

    Thanks!

    February 27, 2017 at 2:47 am #1386967
    Philip
    Participant
    This reply has been marked as private.
    February 27, 2017 at 7:50 am #1387251
    Rad
    Moderator

    Hi there,

    Maybe it’s not compatible anymore, their latest version was half years old. And your Woocommerce version is 2.6.14. You may try another plugin or contact them about version compatibility.

    Thanks!

    February 27, 2017 at 8:02 am #1387269
    Philip
    Participant

    ok going to try that

    February 27, 2017 at 8:04 am #1387271
    Joao
    Moderator

    Let us know how it goes,

    Joao

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