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  • #124190

    David A
    Participant

    Hi Guys,

    I’ve just updated to V2.6.0 by uploading the x.zip file. I’m being asked to update these two plugins with a couple of messages. Both plugins are listed under my plugins list though I did not buy them separately. I don’t really understand why I’m being asked to do this or how this works. Do I really need to update them or has updating to the latest version of the theme also do that?

    If I do need to update them then how do I do that? If I try to update WPBakery Visual composer (currently version 4.1.3) by following the link “Download new version from CodeCanyon” then I’m asked to buy it.

    The messages are:

    The following recommended plugin is currently inactive: Visual Composer.

    The following plugin needs to be updated to its latest version to ensure maximum compatibility with this theme: Slider Revolution.

    Activate installed plugin | Dismiss this notice

    and under X Addons:

    The following recommended plugin is currently inactive: Visual Composer.

    The following plugin needs to be updated to its latest version to ensure maximum compatibility with this theme: Slider Revolution.

    Activate installed plugin | Dismiss this notice

    Activating the VC plugin doesn’t change anything.

    thanks

    #124328

    Cousett
    Member

    If you are using the plugins it is highly recommended you update them. Slider Revolution and Visual Composer are two plugins that come bundled with X and are highly customized for X, so when X releases an update usually an update is also available for Slider and VC. I hope this helps.

    #124772

    David A
    Participant

    So how do I update a plugin that is bundled with X if I don’t have a separate license for the plugin? Do I need a licence code or some such number from Themeco to do this update?

    When I try to update them from the list on the plugins page, two things happen:

    Firstly, it tells me that I already have the latest version of “slider”, though the version number in my plugins remains unchanged (v4.5.95) – but in fact the latest version available is 4.6.

    Secondly, it tells me:

    An error occurred while updating WPBakery Visual Composer: Before you can update your Elegant Themes, you must first install the Elegant Updater Plugin to authenticate your subscription.

    I’m working in a multisite environment where I have an ElegantThemes theme on another site. They have advised me that this plugin is not related to their theme.

    #125006

    Rubin
    Keymaster

    Hey There,

    we ship our own versions of the plugins so you only update the plugins when we are shipping a newer version with our theme. If you’re running 2.6+ of X and entered your API key you get automatic updates so you don’t have to worry about manually updating these plugins. Note however that our version of Visual Composer is a different version than the native one. We only use the framework of Visual Composer and use our own shortcodes so if you’re not using X or using not our Visual Composer you will run into issues.