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  • #901593
    PanInternational
    Participant

    Hello There
    I need to update my theme but it shows error.
    this is my web site address:
    http://2.culturalinfusion.org.au/

    #901643
    PanInternational
    Participant
    This reply has been marked as private.
    #902499
    Rupok
    Member

    Hi there,

    Thanks for writing in! It seems you have incorrect permissions set for your files and directories. Please try resetting your WordPress files and folders permissions. The correct settings can be found at http://www.smashingmagazine.com/2014/05/08/proper-wordpress-filesystem-permissions-ownerships/

    Hope this helps.

    Cheers!

    #903689
    PanInternational
    Participant

    Thanks for reply
    I check all of my files permissions and all of them were correct so I have another issue now with my slider revolution plugin now it goes to unregistered mode.
    I think i must have some problem with my product activation and validation.
    PLEASE HELP ME SOLVE THE ISSUE OF MY X THEME UPDATE.
    Thanks in advanced.

    #904696
    Darshana
    Moderator

    Hi there,

    I have added the following code into your wp-config.php file to set the correct file permissions but I can confirm there is a server configuration related issue on your end.

    
    define('FS_CHMOD_FILE', 0755);
    define('FS_CHMOD_DIR', 0644);
    

    I would try checking with your hosting provider on this particular issue as it sounds like something related to your setup is causing this. Your host will be able to diagnose things much better due to the fact that they have a more complete view of your account and can work behind the scenes with you. If the problem you are experiencing persists after working with your host, don’t hesitate to let us know and we will be happy to assist you. Any relevant information that you can share with us from your host is also greatly appreciated as it will help us to better ascertain the source of the problem.

    Thanks!

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