Navigation
Archive / Update – page goes blank
This is archived content. Visit our new forum.

Tagged: 

  • Author
    Posts
  • March 29, 2016 at 7:58 am #856759

    ammanati
    Participant

    Hi guys,

    As mentioned in another topic, after the update my page went blank. Think it might have something to do with the cornerstone update.
    I updated my PHP to 5.6 already.
    Will send detail to login in a separate reply.

    Thanks

    March 29, 2016 at 8:04 am #856768

    ammanati
    Participant
    This reply has been marked as private.
    March 29, 2016 at 9:51 am #856949

    Jack
    Keymaster

    Hi there,

    Thanks for writing in, I’ve tried to check this for you, but wasn’t able to login with the provided ftp details, could you double check the provided details please?

    Thanks!

    March 29, 2016 at 9:57 am #856958

    ammanati
    Participant
    This reply has been marked as private.
    March 29, 2016 at 5:48 pm #857622

    Jade
    Moderator

    Hey there,

    I’m sorry you’re experiencing this on your site. We’ve identified this an an issue with older unsupported versions of PHP. We’re working on a fix that will relieve the error, but in the meantime would recommend trying to update PHP. You can find out more info about this here:

    https://community.theme.co/forums/topic/regarding-end-of-life-php/

    March 29, 2016 at 6:26 pm #857656

    ammanati
    Participant

    My page’s PHP is v. 5.6 already so it is not too old. Yet after this last update the page goes blank and still is. Its been 12 hours already. Can you please fix that. It is really embarassing

    Regards

    March 30, 2016 at 12:55 am #858179

    Lely
    Moderator

    Hello There,

    We’re sorry you’re having this issue.
    X 4.4.1 and Cornerstone 1.2.1 are now available. Please update to this version
    Please check this article:https://community.theme.co/kb/updating-your-theme-and-plugins/
    Do let us know how this goes.

    Always,
    X

  • Author
    Posts