Navigation
Archive / Update
This is archived content. Visit our new forum.

Tagged: 

  • Author
    Posts
  • April 10, 2016 at 11:47 pm #875897
    Rick M
    Participant

    URL: http://www.dedemurcermoffett.com

    Current wordpress 4.4.2

    Cornerstone: Version 1.2.3

    My home page is not displaying correctly. I have sections that should only display on a mobile but they’re now showing up on a desktop. It was fine until I updated some text then saved. After saving all went haywire.

    Also, it appears the theme is not updating even though the messaging says it’s updating automatically and also states the theme is up to date.

    Please help me fix the issues

    April 11, 2016 at 5:48 am #876242
    Christian
    Moderator

    Hey Rick,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    April 11, 2016 at 8:51 am #876444
    Rick M
    Participant
    This reply has been marked as private.
    April 11, 2016 at 10:08 am #876569
    Rick M
    Participant

    Also the top section is under the menu when trying to edit. see screen shots

    And, the custom headline won’t center. All pages have the top section and all have moved to left justified when I updated Cornerstone. Selecting center justify doesn’t change anything.

    April 11, 2016 at 1:01 pm #876910
    Nabeel A
    Moderator
    This reply has been marked as private.
    April 11, 2016 at 3:10 pm #877099
    Rick M
    Participant

    Per your instructions the Framework/plugins folder only has cornerstone.zip (see screenshot) Where are the other 2 files you mention?

    I don’t see a step in your instructions on what to do with the cornerstone. zip file

    You say to copy plugins folder but if copy and not move that file will get transferred with the FTP of the Desktop/X folder.

    Not sure what to do here…

    April 11, 2016 at 5:52 pm #877302
    Rick M
    Participant

    Okay figured out the update by following instructions in the knowledge base.

    Now my menu area is not working on a 15-inch screen it used to resize to not wrap. Now its wrapping and taking up two lines.

    See screen shots of before update and after.

    April 11, 2016 at 9:10 pm #877484
    Rick M
    Participant

    Also, the Content Dock on the home page is below the page, can only see the top

    http://www.dedemurcermoffett.com

    April 12, 2016 at 2:14 am #877782
    Lely
    Moderator

    Hello Rick,

    Please go to Appearance > Customize > Header >Navbar Top Link Spacing (px): Adjust 20px. You do have too many links and the logo occupies a larger space. It is not enough to display both logo and navigation in one row. We need to adjust spacing.

    There’s no content for Content Dock. Please add content on Appearance > Widgets > Content Dock.

    Hope this helps.

    April 16, 2016 at 9:38 am #885754
    Rick M
    Participant

    There was content in the Content Dock prior to update. Why did the content get wiped out with the upgrade?

    April 16, 2016 at 9:49 am #885772
    Rick M
    Participant

    I’ve added content but still only showing the very top of the Content Dock

    April 16, 2016 at 11:25 am #885826
    Rick M
    Participant

    Fixed…

    April 17, 2016 at 2:22 am #886516
    Rue Nel
    Moderator

    Hey There,

    We are glad you’ve figured out a way to resolve your issue.
    Thanks for letting us know!

  • Author
    Posts
  • <script> jQuery(function($){ $("#no-reply-875897 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>