Tagged: x
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AuthorPosts
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March 29, 2016 at 7:57 am #856757
Hey there,
I am using a child theme and after the 4.4 update i get this message (attached the picture)
How can my stylesheet be missing? Dont tell me I lost all my customization.March 29, 2016 at 9:34 am #856904Hi There,
In this case, would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
– Link login to your site
– WordPress Admin username / Password
– FTP AccountDon’t forget to select Set as a private reply. This ensures your information is only visible to our staff.
Thanks.
March 29, 2016 at 9:43 am #856928This reply has been marked as private.March 29, 2016 at 10:10 am #856981Hey There,
I can’t access the wp admin link. It gives me following message:
Homepage under Construction!
Our Homepage has yet to be finished. We are working hard to get it done quickly.
March 29, 2016 at 10:21 am #856994Oh that is my fault seems the Under Construction Extension is still working. It is deactivated now.
March 29, 2016 at 10:23 am #856997Hm I cant access my Extensions so I cant turn the Extension off…
March 29, 2016 at 10:30 am #857007Should work now please try again. Sorry for the multiple messages.
Some additional information:
I updated the Theme and it said it hasnt been installed successfully. There are no Templates in the X-Section on my server.
My Style.css file in the X-child section is also empty — thats why I am afraid all my customization is lost.Where does WordPress/X save the things I build with Cornerstone? like all my Textblocks and how my page is built? In the SQL Database or also in CSS? Or in functions.php?
Isnt the Child Theme there to protect me from losing my customizations when updating?
March 29, 2016 at 10:30 am #857010Seems to me that you haven’t installed X itself but only a child theme. Child themes only work when their parent theme is also installed.
March 29, 2016 at 10:40 am #857018Yeah that is right that is part of the issue. But i had it installed and working prior to the update to 4.4. And even if it wasnt installed successfully and I now dont have a parent theme — the child theme should still have its custom css (Style.css) or am i wrong?
The update should only touch the parent theme.Now I am afraid to install it again because I am afraid to overwrite something that maybe could be saved if thats the case.
March 29, 2016 at 6:31 pm #857662Hi There,
Either the parent X|Theme is not installed properly (something happened on the update process) or you remove the header of style.css file of the parent Theme.
I can not confirm because, I can’t find the WP installation folder on your server. Please provide us the directory.
Thanks.
March 30, 2016 at 2:09 am #858259This reply has been marked as private.March 30, 2016 at 3:14 am #858323Hi there,
I need to check FTP files but provided credentials don’t work. Please provide us with both WP and FTP credentials.
Thanks.
March 30, 2016 at 3:33 am #858344Ähm I mean seriously?
You ask me for the path to the file because you cant find it on my FTP server –(it is standard linux path for installations)
And now you say the credentials dont work? — Honestly does not make sense to me…
March 30, 2016 at 4:35 am #858407I reinstalled X-Theme now – My site looks like it looked before the incident.
I want to understand where my customization is saved and what happens if i update wordpress or the x-theme.
1) If I use Custom CSS in my child theme where will the code be saved? It is not saved in style.css.
2) If i update my Parent Theme will the Custom CSS in my Child Theme be deleted? If so will it be saved in the style.css sheet if I put it there?
3) If I update my version of WordPress, what will be overwritten or deleted and what not?
I assume the customizer saves its data in my SQL Database so is there an additional space just for my child theme?
I really would appreciate some explanations. Thanks
March 30, 2016 at 4:57 am #858428Hi,
1. The codes in custom > css in the customizer is saved in the database.
2. The custom > css in your child theme will remain untouched. The update will only affect all files and folders included in the main xtheme.
3. Nothing will be deleted in the theme, it will only affect all files and folders included in the main WordPress installation
Hope that makes sense.
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