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  • January 3, 2017 at 11:58 am #1314453
    michaelgraynz
    Participant

    I am getting this error when I try to action the email form
    Unexpected token < in JSON at position 0

    and I get thge error attached when trying to action a “Agents Register” form

    yours logon is wooadmin
    pass in later message

    January 3, 2017 at 12:02 pm #1314460
    michaelgraynz
    Participant
    This reply has been marked as private.
    January 3, 2017 at 12:43 pm #1314545
    Rupok
    Member

    Hi there,

    Thanks for writing in! Please provide your URL first and let us know which plugin you are using for the form. We recommend using Contact Form 7 and if you are using any other plugin, kindly reach to the plugin support as we don’t provide support for third party plugins.

    Cheers!

    January 3, 2017 at 6:28 pm #1314986
    michaelgraynz
    Participant

    Yes contact Form 7
    sorry url is http://dunedinsegwaytours.com

    January 4, 2017 at 12:59 am #1315359
    Christopher
    Moderator

    Hi there,

    Please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Hope it helps.

    January 6, 2017 at 3:54 am #1318620
    michaelgraynz
    Participant

    Yep done that but no improvement
    Disabled all but essential pluguins

    January 6, 2017 at 8:43 am #1318855
    Darshana
    Moderator

    Hi there,

    Could you please try following this resource (https://wordpress.org/support/topic/unexpected-token-8/).

    Thanks!

    January 6, 2017 at 10:53 pm #1319777
    michaelgraynz
    Participant

    wow that means absolutely nothing to me.
    Can you help please??

    January 7, 2017 at 4:11 am #1319992
    Rad
    Moderator

    Hi there,

    It’s due to internal server error. Would you mind providing your FTP login credentials? Detail of the error is only accessible through FTP.

    Thanks!

    February 10, 2017 at 10:31 pm #1366693
    michaelgraynz
    Participant
    This reply has been marked as private.
    February 11, 2017 at 1:30 am #1366816
    Rad
    Moderator
    This reply has been marked as private.
    February 11, 2017 at 2:45 am #1366849
    michaelgraynz
    Participant

    yes it works ok on the agent register function but not the standard email enquiry.

    February 11, 2017 at 5:58 am #1366929
    Rad
    Moderator

    Hi there,

    That’s because the form setting has invalid data. Go to you contact form Mail setting, and you’ll see From field with the value of Web Site Enquiry form. It’s wrong, it also said that This field has syntax errors.. From and To should be valid email address. From field can have any email, example no-reply@dunedinsegwaytours.com.

    Thanks.

    February 11, 2017 at 8:03 pm #1367470
    michaelgraynz
    Participant

    thank you so much that is gold…

    Really appreciate the help

    February 12, 2017 at 4:27 am #1367703
    Rad
    Moderator

    You’re so much welcome!

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