[Paul RModerator]

You’re welcome! 🙂

[rsdigheParticipant]

logging off was my issue as well. i think this is going to be a common issue as although it might seem obvious once you solve the problem it isn’t the case in the first instance.

[JadeModerator]

Glad to hear you got it sorted. Cheers!

[lycanleeParticipant]

My under construction does not seem to be working either

[JoaoModerator]

Hi There,

Follow this link to learn how to setup your Under Construction Addon

https://community.theme.co/kb/extension-under-construction/

If you still face issues after carefully reading the instructions please provide us your admin credentials in a private reply so we can take a look.

Thanks

Joao

[MaazParticipant]

Counter isn’t working!

[Rue NelModerator]

Hello There,

Thanks for writing in! Would you mind providing us the url of your site with login credentials so we can take a closer look and fix the issue? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

To do this, you can make a post with the following info:
– Link to your site

– WordPress Admin username / password
– FTP Hostname
– FTP Username
– FTP Password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thank you.

[Shonit JParticipant]

This reply has been marked as private.

[RadModerator]

Hi there,

It’s really weird, the error is this

countdown.js:22 Uncaught Error: Couldn't castAugust 27, 2016to a date object.

But when I run this line works.

new Date('August 27, 2016')

There could be some conflict, would it be okay if you reinstall X theme and plugins?

Thanks!

[BhaktiParticipant]

The counter stopped working for me too today at http://www.shelleyrenee.com, although I’ve used it very recently on other sites. Just installed theme with latest X and CS. The only thing that is different from before from my perspective is that the WP version is the latest, 4.6 here.

[ChristopherModerator]

Hi there,

I just tried under construction plugin in WP version 4.6 and wasn’t able to replicate the issue.
Would you please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Let us know how it goes.

[BhaktiParticipant]

It wasn’t any of the plugins that caused it. I’ll send you login info next.

[BhaktiParticipant]

This reply has been marked as private.

[RupokMember]

Hi there,

I have tried to replicate this with WordPress 4.6 on my end and there is no issue as it’s working fine. So it’s not related to WordPress update. Kindly try re-installing X and updating Cornerstone to latest version. You can also remove the Under Construction addon and install again from Addons menu.

Thanks!

[BhaktiParticipant]

I reinstalled X and updated Cornerstone. I also deactivated and deleted Under Construction, and then installed it again. The counter is still not working, just shows zeros no matter what date I choose.

[Author]

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