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  • #164695

    zooperman
    Participant

    I have activated the “under construction” plugin and enabled it. What to do next so it will show on my home page? I have not any third parties plugins activated, only those who comes with the x-theme.

    Thank you for your help.

    #164840

    Darshana
    Moderator

    Hi there,

    The basic instructions are there on our Knowledge Base article here (https://theme.co/x/member/kb/extension-under-construction/).

    Once you have turned on your Under Construction Add-On you will still see everything as long as you are logged in but anybody just visiting the site will see your Under Construction setup. To test this you can log out or open your site in a new private or incognito window. If you can provide us with your URL, we will also be happy to test this for you.

    Also make sure to clear your browser cache and disable any caching plugins when checking.

    Hope that helps.

    #185139

    Dyret
    Participant

    Once you have turned on your Under Construction Add-On you will still see everything as long as you are logged in

    This is not written anywhere in the knowledge base. I have search the internet for hours for a solution, only because you guys didn’t specific in your guide that you should LOG OUT before seeing the result. Not very customer friendly then to tell people who has the same problem, that the solution is in a place, where it’s nowhere to be found.

    But great theme πŸ˜‰

    #185718

    Christian
    Moderator

    Hey there,

    We’re sorry that you had a hard time. We assumed that the Under Construction plugin’s function is self explanatory that unregistered users can’t see the site. Since you have access to the backend, you can see your pages. I’ll forward your feedback to our developers and they might include this detail in the Knowledge Base.

    Thanks.

    #197302

    matthellstrom
    Participant

    I’m having trouble seeing the under construction page also. I’ve logged out at tried from different computers and browsers and just see the wp welcome page. Could you take a look? Nowitsyourlife.com

    #197409

    Zeshan
    Member

    Hi Matt,

    Thanks for writing in!

    Would you mind providing us with WordPress login credentials so we can take a closer look? Please don’t forget to select Set as private reply to ensure your data remains hidden from other users.

    Thanks!

    #210831

    sbg387
    Participant

    I second Dyret’s comments about the knowledge base article missing that one last key piece of information – i.e. once you enable the plugin, anyone not logged in to WP will see the Under Construction page. It is definitely worth adding this in to the KB article to save time & frustration. I take your point that this is standard WP functionality but the first time you use such a page, you won’t know this!

    Great theme and great plugin. It has saved me a stack of time already and I’m only at the ‘Under Construction’ page stage πŸ™‚

    #211233

    Zeshan
    Member

    Hi Sbg387,

    Thank you for you feedback and kind words! πŸ™‚

    I’ll forward this to our editorial team.

    Thank you.

    #298737

    Prithvi Raj
    Participant

    This post has solved my problem, but it should be clearly mentioned that logged in users won’t see the Under Construction page.

    I thought something big was wrong.

    Immediately update this into the documentation please.

    This will save several others thousands of hours of time.

    #299288

    Nico
    Moderator

    Glad to hear that.

    Have a great day! πŸ™‚

    #346662

    tiberiodamaso
    Participant

    Hello, it seems I’m having the same problem with my plugin. It’s activated and enabled. I have tried in different browsers and different computers and the Under Construction page it’s not showing.

    My website is peixinhogoiania.com.br

    #346839

    Rue Nel
    Moderator

    Hi @tiberiodamaso,

    Thanks for updating this thread!

    Your site is displaying a white screen. A white screen usually means there is a fatal PHP error. Can you please enable WP_DEBUG mode? You can do this by opening wp-config.php and adding
    define( 'WP_DEBUG' , true ); just above /* That's all, stop editing! Happy blogging. */ For example:

    define('WP_DEBUG', true);
    
    /* That's all, stop editing! Happy blogging. */

    When you revisit the page with the white screen, you should have some error output describing the issue in more detail.

    Thank you.

    #351970

    Auditya V
    Participant

    Hi, the plug-in works but the social icons won’t show! I’ve tried and retried. Could you please help me with this? my website is at http://www.auditya.me

    #352156

    Darshana
    Moderator

    Hi there,

    This is a bug on our end. Please refer to the following post to implement a quick fix for this (https://community.theme.co//forums/topic/under-construction-social-buttons-not-appearing/#post-321658).

    Hope that helps.

    #394449

    mttwmorris
    Participant

    It looks like that tidbit about having to log out still hasn’t made it onto the KB. Glad I found this thread.

    (newbie question) Can anyone tell me how to select a background image? Looks like the box only receives text…