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  • March 25, 2016 at 10:09 am #852485

    Ying-Fu Li
    Participant

    Hi,

    I suddenly got that ‘undefinable error preventing live preview from loading’ when editing the homepage (http://heldenopreis.nl). It happened after I added a new section with 4 columns and raw content blocks in them. After I removed those the issue still persists and now I can’t even edit the page in skeleton mode (won’t react on anything).

    Could you take a look for me?

    March 25, 2016 at 10:09 am #852486

    Ying-Fu Li
    Participant
    This reply has been marked as private.
    March 25, 2016 at 4:00 pm #852832

    Rad
    Moderator

    Hi there,

    Thanks for posting in.

    There is an error originating from Testimonial Showcase plugin. And it’s preventing the builder from functioning correctly. Would you mind disabling it? Then purge your WP Rocket’s caches.

    Thanks and let me know.

    March 25, 2016 at 6:56 pm #852997

    Ying-Fu Li
    Participant

    I’ll try that, thanks. Btw, I only get the error in Safari on my iMac. In Firefox it loads just fine…

    March 25, 2016 at 11:55 pm #853160

    Rad
    Moderator

    Hi there,

    Could be cache, but let’s try to fix the error first and I’ll check again 🙂

    Thanks!

    March 26, 2016 at 12:32 pm #853526

    Ying-Fu Li
    Participant

    Okay, deactivated the plugin, cleared the cache and activated the plugin again. It works now.

    March 26, 2016 at 5:37 pm #853697

    Darshana
    Moderator

    Glad it works for you now 🙂

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