[sweetiekittyParticipant]

Dear @rad,

Thank you again for your support!

1. You mentioned that “I also confirmed that your files and folders have no same owner/group comparing other files. Hence, triggering the permission issue. There is a chance that your temporary folder has same issue too.”

Could you please let us know which folders/files we need to change their permissions? This would help us very much!

2. Also, you mentioned “Please contact your hosting regarding this issue, as they have more control over your file system.”

If you were not able to make these changes because you connected as a not sudoer user please let us know which commands you tried to execute in order us to execute them!

Thank you in advance!

Best regards,
Panagiotis

[modern1Participant]

Same problem here. Since X and Cornerstone upgrade today, cannot install from X Addons. Error message: “Your WordPress file permissions do not allow plugins to be installed.” (I’m trying to install The Grid.)

I’ve tried chmod 777 “wp-content” and “plugins” folders, and I disabled iThemes Security plugin.

[RadModerator]

Hi guys,

In that case, please provide the login credentials as requested. Maybe we can help finding the causes this. If possible, please start a new thread while linking back here.

Thanks!

[sweetiekittyParticipant]

Hi @rad,

Thank you again for your support! We think we are moving on a little bit.

We reached a point that we may have an issue with the combination of eAccelerator and PHP which are installed on our site.

Running on server:
php -v

we get as a result:
PHP 5.3 and eAccelerator v0.9

whose combination is facing difficulties running anonymous functions. Anonymous functions are used in X-Theme as well!
We pinpointed this when we downloaded full theme from Themeco, installed manually the extension “The Grid” from extension folder and on activation attempt it gave us the result:

“Plugin could not be activated because it triggered a fatal error. Fatal error: Invalid opcode 153/1/8. in /home/<our_site_name>/public_html/wp-content/plugins/the-grid/includes/item-skin.class.php on line 45”

Thank you again for your support!

Best regards,
Panagiotis

[RadModerator]

Hi there,

Thanks for these information.

PHP 5.3 contains features that are deprecated with newer version. WordPress itself recommends PHP 5.6 and greater. How about upgrade your PHP version before we continue?

And about the file system group and owner, it’s just my guess since I’m not able to get the full details of the error. Different group and owneris viewable from my FTP client and there are many to list. Though, maybe it’s intentionally setup that way.

Thanks!

[sweetiekittyParticipant]

Dear @rad,

I would agree with you on updating first the PHP before we continue.

Yes, while searching the issue, we realized how old version of PHP we have, as it is stated in WordPress’ requirements section https://wordpress.org/about/requirements/, thus we requested an updated version from our hosting provider.

May I suggest an update on Theme Documentation though, for the minimum requirements for a fully functional system?

Thank you again! We weren’t expecting that fast support while purchasing X-Theme!

Best regards,
Panagiotis

[RupokMember]

Hi Panagiotis,

Thanks for updating and we appreciate your feedback. Certainly it help us to give you better support. Feel free to let us know if you face any other issue. We’ll be happy to assist you.

If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

Thanks for using X.

Cheers!

[DarshanaModerator]

@pokerprinz , @sweetiekitty , @llribas & @modern1

I have investigated couple of other users having the same issue and this issue probably caused by PHP running as the apache user (mod_php or CGI) rather than the user that owns your WordPress files (suPHP or FastCGI). You can ask your hosting provider to switch over to using suPHP or FastCGI would probably fix it.

However to bypass this issue, you can add your FTP credentials directly to your wp-config.php file.

define( 'FTP_USER', 'replace_this_text_with_ftp_username' );
define( 'FTP_PASS', 'replace_this_text_with_ftp_password' );
define( 'FTP_HOST', 'ftp.your-site.com:21' );

You can add this before the following lines.
/* That’s all, stop editing! Happy blogging. */

If you’re still having any issues, add the following code fragments also to set the correct file & directory permissions.

define('FS_CHMOD_FILE', 0755);
define('FS_CHMOD_DIR', 0644);

Let us know how it goes.
Thanks!

[sweetiekittyParticipant]

Dear @darshana,

Thank you very much!! Works like a charm!!

Best regards,
Panagiotis

[ChristopherModerator]

You’re most welcome.

[fullboost88Participant]

Thanks Darshana, this also fixed the same issue I had.

[Rue NelModerator]

You’re welcome!
Thanks for letting us know that it has worked for you.

[fullboost88Participant]

Thanks, fixed my issue as well. 🙂

[RadModerator]

You’re welcome 🙂

[cchris629Participant]

I´ve got the same problem and tried to fix it like you explained. It still doesn´t work.
I´ve got a fresh new WP-installation, because i also got problems to show the demo-content in my old WP-version. In the preview it only shows many lines of code.

Could you plz help me? Tried the Icon1 Democontent.

Thx so much.

[Author]

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