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Archive / Unable to install Agency – re-and re read and followed all advice here
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  • February 1, 2017 at 11:51 am #1353992
    sarthurn
    Participant

    I installed Cornerstone and Slider Revolution. I have enough memory. I cleared cache and history. I am using X Version 4.6.4 and WP 4.7.2, Cornerstone version 1.3.3. http://www.agnoinc.com

    February 1, 2017 at 12:48 pm #1354071
    Prasant Rai
    Moderator

    Hello There,

    Thanks for writing in!

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    February 5, 2017 at 10:42 am #1358667
    sarthurn
    Participant
    This reply has been marked as private.
    February 5, 2017 at 10:43 am #1358670
    sarthurn
    Participant
    This reply has been marked as private.
    February 5, 2017 at 5:54 pm #1358926
    Nico
    Moderator

    Hi There,

    Would you mind contacting your hosting ensure cURL is working, and allow_url_fopen is enabled.

    Let us know how it goes.

    Thanks.

    February 6, 2017 at 7:51 pm #1360518
    sarthurn
    Participant
    This reply has been marked as private.
    February 7, 2017 at 1:20 am #1360772
    Christopher
    Moderator

    Hi there,

    Please contact your webhost. Here is a form letter you may use:

    Hello [provider],

My WordPress installation is having a hard time making outbound HTTP requests. I’m using X theme and it makes a request to community.theme.co for setting up automatic updates. Here is the error message I’m receiving:

[X Demo Importer failure Object {message: "We're sorry, the demo failed to finish importing.", debug_message: "Invalid demo name.", debug: null}]

Could you please do the following?

– Ensure my site can reach this domain: community.theme.co
– Ensure cURL is working, and allow_url_fopen is enabled.
– Ensure PHP is configured with the latest CA Root Certificates.
– Check into the error message above.

Please advise on anything you discover. Thank you.

    Hope it helps.

    February 11, 2017 at 7:13 am #1366974
    sarthurn
    Participant
    This reply has been marked as private.
    February 11, 2017 at 4:12 pm #1367299
    Rad
    Moderator
    This reply has been marked as private.
    February 15, 2017 at 10:57 am #1372173
    sarthurn
    Participant

    Then you should alert people PRIOR to purchasing this that it will not work with the #1 hosting/domain seller in the United States. Who thinks, jee, let me search the forums to see if there is a note about the added theme not working after I buy. This is really not fair.

    February 15, 2017 at 1:43 pm #1372390
    Joao
    Moderator

    Hi There,

    If that helps I can install the agency manually for you, would that be a good solution?

    Let us know

    Joao

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