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  • #1160655

    aluminati1203
    Participant
    This reply has been marked as private.
    #1160662

    aluminati1203
    Participant
    This reply has been marked as private.
    #1160878

    Rad
    Moderator

    Hi there,

    It has this issue,

    x-head.min.js?ver=4.6.1:1 Uncaught TypeError: c.hoverIntent is not a function(anonymous function) @ x-head.min.js?ver=4.6.1:1i @ jquery.js?ver=1.12.4:2fireWith @ jquery.js?ver=1.12.4:2ready @ jquery.js?ver=1.12.4:2K @ jquery.js?ver=1.12.4:2
    (index):406 Uncaught TypeError: windowObj.scrollBottom is not a function

    This usually happens when libraries aren’t fully loaded for some reason (like internal server error).

    Would you mind providing your FTP login credentials as well? I may able to find some clue there.

    Thanks!

    #1160879

    aluminati1203
    Participant
    This reply has been marked as private.
    #1161118

    Rad
    Moderator

    Hi there,

    According to error logs, there is something depreciated from WP Membership plugin. Would it be okay if I disable any plugin from your site? But please backup your site first, I’m not able to revert it once I apply some test and change.

    Thanks!

    #1161278

    aluminati1203
    Participant

    Backed up. Please do whatever is necessary

    Really appreciate the help

    #1161294

    Christopher
    Moderator

    Hi there,

    My account page was created outside cornerstone, please see the attachment.
    You can switch to cornerstone, add a text or raw content element and then insert [woocommerce_my_account] shortcode to create account page.

    In regards with CS issue on other pages, please disable all third party plugins except those come with X and check CS functionality again.

    Hope it helps.

    #1161310

    aluminati1203
    Participant

    Christopher,

    I disabled all plugins and cornerstone is still in skeleton mode. Live preview will not load

    #1161658

    Rad
    Moderator

    Hi there,

    Looks like your admin login credentials are changed, would you mind providing the correct one again?

    Thanks!

    #1161766

    aluminati1203
    Participant

    I’ve made no changes to anything

    #1161770

    aluminati1203
    Participant

    I just logged in to the wordpress and the cpanel, all credentials are the same

    #1162124

    aluminati1203
    Participant

    I switched theme and cornerstone is working again

    #1162377

    Lely
    Moderator

    Hello There,

    Thank you for the update. Can you try reinstalling the theme again? Do let us know how this goes.

    #1166003

    aluminati1203
    Participant

    Hi Lely,

    I switched it back to the original theme and everything is working normally

    #1166156

    Rue Nel
    Moderator

    Hello There,

    Since it is already working nrmally now, could you please confirm that this issue has been resolve?

    Thank you.