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  • #1030077

    365Sussex
    Participant

    Problem with Cornerstone loading.

    “Uh oh! An unidentifiable error is preventing the live preview from loading. Switching to Skeleton Mode.”

    I am unable to run cornerstone with the above error with both new and existing pages on my site.

    have followed instruction on this Post

    Similarly to this post I am using total cache and Cloudflare and have switched it off completely to try to resolve..

    Prior to adding page rule could not get cornerstone to launch at all but having added the sugested page rule I get cornerstone to launch but only in skeleton mode.

    I can let you have logins if needed but will have to disable 2 factor login to do so, please ask although I am hoping you are aware of this issue and can point me in the right direction without it?

    #1030179

    Rahul
    Moderator

    Hi,

    You can try adding this in your wp-config.php located at the root directory of your site.

    define( 'WP_MEMORY_LIMIT', '256M' );
    define( 'WP_MAX_MEMORY_LIMIT', '512M' );

    You can add it before the line

    /* That’s all, stop editing! Happy blogging. */

    Hope that helps

    #1030562

    365Sussex
    Participant

    Hi thanks for suggestion unfortunately still same error

    #1031363

    Lely
    Moderator

    Hi There,

    You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    If not a plugin conflict, would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    #1031523

    365Sussex
    Participant
    This reply has been marked as private.
    #1032077

    Rahul
    Moderator

    Hey There,

    I was able to load cornerstone on your website without any errors.

    Can you please clear your browser cache or try it in a new browser?

    Thanks

    #1032274

    365Sussex
    Participant

    I had noticed same earlier and am awaiting response from Hosting Company as to if there were any issues effecting my server which might account for this!

    Will update when I hear back from them

    #1032731

    Friech
    Moderator

    Sure thing, should you require any further assistance with X|THEME and Cornerstone, please feel free to get in touch with us.

    Cheers!

    #1160154

    aluminati1203
    Participant

    I just got this same error. I was editing in cornerstone, finished a page, then i tried to edit another page that somebody else made for me. This page said “has been made outside of cornerstone, proceeding will overwrite the page” or something like that. I clicked to proceed and ever since every page i open is in skeleton mode. Did i break the internet?

    #1160334

    Rue Nel
    Moderator

    Hello There,

    Thanks for updating this thread! To assist you better with this issue, would you mind providing us the url of your site with login credentials, so we can take a closer look? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    To do this, you can make a post with the following info:
    – Link to your site

    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thank you.

    #1160424

    aluminati1203
    Participant
    This reply has been marked as private.
    #1160449

    Christopher
    Moderator

    Hi there,

    Provided credentials didn’t work, please check.
    Please provide us with exact URL of pages in question.

    Thanks.

    #1160554

    aluminati1203
    Participant

    i just used those credentials and it worked for me. It is a 2 step verification tho and i get a login code via text message. Also, NONE of the pages work anymore with cornerstone. All of them say skeleton mode

    #1160563

    aluminati1203
    Participant
    This reply has been marked as private.
    #1160622

    Christian
    Moderator

    Hey there,

    Another support memeber here. I’m sorry but the given credentials really don’t work. Please check.

    Thanks.